DEC Network Integration Server 600 ------------------------------------------------------------ Installation and Service Manual Order Number: EK-A0543-IN.001 This manual shows how to install and test the DEC Network Integration Server 600 hardware system. It includes problem solving procedures and describes how to remove and replace DEC Network Integration Server 600 components. It also contains important safety information. It must be read by service personnel who install the DEC Network Integration Server 600 and perform problem solving procedures. Revision Information: This is a new manual. ------------------------------------------------------------ First Printing, March 1992 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that may appear in this document. No responsibility is assumed for the use or reliability of software on equipment that is not supplied by Digital Equipment Corporation or its affiliated companies. Restricted Rights: Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013. © by Digital Equipment Corporation 1992. All Rights Reserved. The postpaid READER'S COMMENTS form on the last page of this document requests the user 's critical evaluation to assist in preparing future documentation. The following are trademarks of Digital Equipment Corporation: DDCMP, DEC, DECnet, DECNIS, DECrouter, DECUS, DECvoice, DECwriter, DNA, MASSBUS, MicroVAX, Packetnet, PDP, Q-bus, Q22-bus, RSTS, RSX, ULTRIX, UNIBUS, VAX, VAXcluster, VMS, VT, and the DIGITAL Logo. This document was prepared using VAX DOCUMENT, Version 1.2 ------------------------------------------------------------ Contents How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Part I Installing the System 1 Preparing to Install the System 1.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 Planning a Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.3 Rack Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3.1 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3.2 Stability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3.3 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3.4 Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.3.5 Position of the DECNIS 600 . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.4 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.5 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 1.6 People . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 2 Installing the DEC Network Integration Server 600 2.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2.2 Mark a Position in the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2.3 Install the Clip Nuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2.4 Install the Support Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 2.5 Lift the System into the Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 2.6 Attach the Screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 2.7 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 iii 3 Installing the Network Interface Cards 3.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3.2.1 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3.2.2 Network Interface Card Position . . . . . . . . . . . . . . . . . . . . . . 3-2 3.3 Check the System Is Switched Off . . . . . . . . . . . . . . . . . . . . . . . . 3-3 3.4 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . . . . 3-4 3.5 Remove the Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3.6 Install the Card into the System . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 3.7 Install the Distribution Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 3.8 Attach the Communications Cables . . . . . . . . . . . . . . . . . . . . . . . 3-8 3.9 Enable the Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . 3-9 3.10 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10 4 Testing the Installed System 4.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 4.2 Check the Network Interface Card Installations . . . . . . . . . . . . . 4-1 4.3 Power Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 4.4 Monitor the Power Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 4.5 Monitor the System Displays and LEDs . . . . . . . . . . . . . . . . . . . 4-4 4.6 Loading the DECNIS 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 4.7 What to Do if Things Go Wrong . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 4.8 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Part II Upgrading and Removing the System 5 Adding Network Interface Cards to a Running System 5.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 5.2.1 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 5.2.2 Network Interface Card Position . . . . . . . . . . . . . . . . . . . . . . 5-3 5.3 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . . . . 5-4 5.4 Remove the Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 5.5 Install the Card into the System . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 5.6 Install the Distribution Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 5.7 Attach the Communications Cables . . . . . . . . . . . . . . . . . . . . . . . 5-10 5.8 Enable the Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . 5-11 5.9 Monitor the Network Interface Card LEDs . . . . . . . . . . . . . . . . . 5-12 5.10 What to Do if Things Go Wrong . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 5.11 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 iv 6 Installing Upgraded Processor or Memory Cards 6.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 6.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 6.2.1 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 6.2.2 Card Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 6.3 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 6.4 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . . . . 6-4 6.5 Remove the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 6.6 Remove the Processor Card or Memory Card . . . . . . . . . . . . . . . . 6-6 6.7 Install the New Processor Card or Memory Card . . . . . . . . . . . . . 6-10 6.8 Replace the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 6.9 Power Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13 6.10 Monitor the Card LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14 6.11 Monitor the System Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16 6.12 What to Do if Things Go Wrong . . . . . . . . . . . . . . . . . . . . . . . . . . 6-17 7 Removing Network Interface Cards 7.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 7.3 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . . . . 7-2 7.4 Disable the Network Interface Card . . . . . . . . . . . . . . . . . . . . . . 7-3 7.5 Detach the Communications Cables . . . . . . . . . . . . . . . . . . . . . . . 7-3 7.6 Remove the Network Interface Card . . . . . . . . . . . . . . . . . . . . . . 7-4 7.7 Replace the Slot Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6 8 Removing the System 8.1 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 8.2 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1 8.3 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 8.4 Support the System and Remove the Screws . . . . . . . . . . . . . . . . 8-3 8.5 Remove the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4 8.6 Replace the System in its Packaging . . . . . . . . . . . . . . . . . . . . . . 8-5 v Part III Problem Solving 9 Identifying the Problem 9.1 Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 9.2 How to Identify the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2 9.2.1 Monitor the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4 9.2.2 Monitor the Processor Card and Memory Card . . . . . . . . . . . 9-6 9.2.3 Monitor Network Interface Card LEDs . . . . . . . . . . . . . . . . . 9-8 9.2.4 Monitor the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9 10 Locating the Faulty Component 10.1 How to Use the Flowcharts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2 10.2 System Does Not Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4 10.2.1 Check the Circuit Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4 10.2.2 Check the Power Outlet and Cable . . . . . . . . . . . . . . . . . . . . 10-6 10.3 Overtemperature Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8 10.3.1 Check the Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8 10.3.2 Check the Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-10 10.3.3 Check the Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . 10-12 10.3.4 Check the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-14 10.4 Power Module Overvoltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-16 10.4.1 Check Fan Tray and Power Module . . . . . . . . . . . . . . . . . . . . 10-16 10.4.2 Check Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 10-18 10.5 Power Module Overcurrent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20 10.5.1 Check DECNIS 600 Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-20 10.5.2 Check the Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-22 10.5.3 Check the Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-24 10.5.4 Check the Network Interface Cards . . . . . . . . . . . . . . . . . . . . 10-26 10.5.5 Replace the Network Interface Card . . . . . . . . . . . . . . . . . . . 10-28 10.5.6 Check Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-30 10.5.7 Check the Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . 10-32 10.6 Processor Card Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-34 10.6.1 Check Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-34 10.6.2 Check Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-36 10.6.3 Remove Network Interface Cards . . . . . . . . . . . . . . . . . . . . . 10-38 10.6.4 Check Network Interface Cards . . . . . . . . . . . . . . . . . . . . . . . 10-40 10.6.5 Replace Network Interface Card . . . . . . . . . . . . . . . . . . . . . . 10-42 10.6.6 Check Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 10-44 10.7 Memory Card Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-46 10.7.1 Check Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-46 10.7.2 Check Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-48 vi 10.7.3 Remove Network Interface Cards . . . . . . . . . . . . . . . . . . . . . 10-50 10.7.4 Check Network Interface Cards . . . . . . . . . . . . . . . . . . . . . . . 10-52 10.7.5 Replace Network Interface Card . . . . . . . . . . . . . . . . . . . . . . 10-54 10.7.6 Check Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 10-56 10.8 System Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-58 10.8.1 Check System Operation Display . . . . . . . . . . . . . . . . . . . . . . 10-58 10.8.2 Check Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . . 10-60 10.8.3 Check Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-62 10.8.4 Check Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-64 10.8.5 Check Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 10-66 10.9 Network Interface Card Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-68 10.9.1 Check Cables and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-68 10.9.2 Check Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-70 10.9.3 Check Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-72 10.10 No LEDs Lit on Network Interface Card . . . . . . . . . . . . . . . . . . . 10-74 10.10.1 Check Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . . 10-74 10.10.2 Check Processor Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-76 10.10.3 Check Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-78 10.11 Software Does Not Load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-80 10.11.1 Check Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . 10-80 10.11.2 Check Network Interface Cards and Cables . . . . . . . . . . . . . . 10-82 10.12 No Circuits Available for Loading . . . . . . . . . . . . . . . . . . . . . . . . 10-84 10.12.1 Monitor Network Interface Card LEDs . . . . . . . . . . . . . . . . . 10-84 10.12.2 Check Network Interface Cards and Cables . . . . . . . . . . . . . . 10-86 10.13 Software Loads But No Communication With the Host System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-88 10.13.1 Check Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . 10-88 10.13.2 Check Network Interface Card . . . . . . . . . . . . . . . . . . . . . . . . 10-90 11 Removing and Replacing Faulty Components 11.1 Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4 11.1.1 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-5 11.1.2 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . 11-6 11.1.3 Remove the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . 11-7 11.1.4 Remove the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-8 11.1.5 Install a New Power Module . . . . . . . . . . . . . . . . . . . . . . . . . 11-9 11.1.6 Replace the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . 11-10 11.1.7 Final Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-10 11.2 Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-11 11.2.1 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12 11.2.2 Remove the Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-13 11.2.3 Install the New Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16 vii 11.2.4 Final Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-16 11.3 Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-17 11.3.1 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-18 11.3.2 Remove the Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-19 11.3.3 Disconnect the Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-21 11.3.4 Replace the Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-22 11.3.5 Install the Fan Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-23 11.3.6 Final Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-24 11.4 Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-24 11.4.1 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-25 11.4.2 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . 11-26 11.4.3 Remove Network Interface Cards . . . . . . . . . . . . . . . . . . . . . 11-27 11.4.4 Disconnect the Temperature Sensor . . . . . . . . . . . . . . . . . . . . 11-27 11.4.5 Remove the Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . 11-28 11.4.6 Install the New Temperature Sensor . . . . . . . . . . . . . . . . . . . 11-29 11.4.7 Connect the New Temperature Sensor . . . . . . . . . . . . . . . . . . 11-30 11.4.8 Replace the Network Interface Cards . . . . . . . . . . . . . . . . . . 11-30 11.4.9 Final Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-31 11.5 Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-31 11.5.1 Power Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-32 11.5.2 Attach the Static Protection Equipment . . . . . . . . . . . . . . . . . 11-33 11.5.3 Remove the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . 11-34 11.5.4 Remove the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-35 11.5.5 Remove the Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-36 11.5.6 Remove the Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-37 11.5.7 Disconnect the Temperature Sensor . . . . . . . . . . . . . . . . . . . . 11-38 11.5.8 Remove the Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . 11-39 11.5.9 Transfer the Fan Connector Plate . . . . . . . . . . . . . . . . . . . . . 11-40 11.5.10 Install the Backplane Assembly . . . . . . . . . . . . . . . . . . . . . . . 11-41 11.5.11 Connect the Temperature Sensor . . . . . . . . . . . . . . . . . . . . . . 11-42 11.5.12 Install the Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-43 11.5.13 Install the Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-44 11.5.14 Replace the Protective Cover . . . . . . . . . . . . . . . . . . . . . . . . . 11-45 11.5.15 Replace the Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-46 11.5.16 Final Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-47 viii Part IV Reference Information A Display Codes A.1 Power Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 A.2 System Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 A.3 Module LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 B Electrical, Environmental, and Physical Information B.1 Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B.2 Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 B.3 Physical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4 C United Kingdom Specifications C.1 Safety Warning for UK Installations Only . . . . . . . . . . . . . . . . . . C-1 C.2 Direct Connection to a Digital Circuit (PTT) . . . . . . . . . . . . . . . . C-2 C.3 Apparatus Between DECNIS 600 and a Digital Circuit (PTT) . . . C-2 C.4 DECNIS 600 Information for BABT Conformance . . . . . . . . . . . . C-2 C.5 Power Module Information for BABT Conformance . . . . . . . . . . . C-3 C.6 Network Interface Card Information for BABT Conformance . . . C-3 D Dumping the System Index Figures 1 Safety Symbology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv 1-1 Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 5-1 Network Interface Card States . . . . . . . . . . . . . . . . . . . . . . . 5-13 6-1 Processor Card and Memory Card LED States . . . . . . . . . . . 6-15 A-1 System Self-Test Display Codes . . . . . . . . . . . . . . . . . . . . . . . A-3 A-2 System Operation Display Codes . . . . . . . . . . . . . . . . . . . . . . A-4 A-3 Module LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7 B-1 DECNIS 600 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . B-5 B-2 DECNIS 600 Frame Measurements . . . . . . . . . . . . . . . . . . . . B-6 C-1 Network Interface Card Clearance and Creepage Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5 ix Tables 4-1 Power Module LED States . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 4-2 Problems at Power Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 5-1 Network Interface Card Installation Problems . . . . . . . . . . . . 5-14 6-1 Processor Card and Memory Card Installation Problems . . . . 6-17 9-1 Power Module Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5 9-2 Processor Card and Memory Card Problems . . . . . . . . . . . . . 9-7 9-3 Network Interface Card Problems . . . . . . . . . . . . . . . . . . . . . 9-9 A-1 Power Display States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 B-1 Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B-2 Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . B-2 B-3 DECNIS 600 Weight Specifications . . . . . . . . . . . . . . . . . . . . B-4 C-1 Power Module Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-3 C-2 Network Interface Card Clearance and Creepage Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4 x ------------------------------------------------------------ How to Use This Manual This manual describes how to install and service the DEC Network Integration Server 600 (DECNIS 600) hardware. Required Skills All procedures described in this manual must be performed by a service person. A service person must have experience of installing and servicing network hardware, and be trained so that they are aware of: · Hazards to which they are exposed in performing a task inside a service access area of a system. · Precautions they need to take to minimize danger to themselves and other people. Do not attempt the procedures in this manual unless you are a service person. This manual also assumes that users are familiar with networking hardware. Users are required to have some knowledge and experience of: · Local Area Networks (LANs) · Wide Area Networks (WANs) · IP (if using the IP protocols) · X.25 (if using the X.25 protocols) · DECnet/OSI · NCL (Network Control Language) xi Structure This manual is divided into four parts: · Part I contains all of the information that you need to install the DECNIS 600: - Chapter 1 describes the preparations you need to make before installing the DECNIS 600 unit. - Chapter 2 shows how to install the DECNIS 600. - Chapter 3 shows how to install Network Interface Cards into a system that is powered down. - Chapter 4 shows how to power up and test the installed system. · Part II shows you how to upgrade and remove the system: - Chapter 5 shows how to install additional Network Interface Cards without powering down the system. - Chapter 6 shows how to install a processor card and a memory card. - Chapter 7 shows how to remove Network Interface Cards from the system. - Chapter 8 shows how to remove the DECNIS 600 unit. · Part III contains information that you need for solving DECNIS 600 hardware problems: - Chapter 9 describes how to identify a problem. - Chapter 10 describes how to locate a faulty component in the system. - Chapter 11 describes how to replace the faulty component. · Part IV contains DECNIS 600 reference information: - Appendix A describes the displays and codes shown on the DECNIS 600. - Appendix B specifies the electrical, environmental, and physical requirements of the DECNIS 600. - Appendix C describes DECNIS 600 specifications for installations in the United Kingdom. - Appendix D shows how to dump the system. xii Associated Documentation Product Documentation The DECNIS 600 hardware documentation set consists of this manual and the following documents: · DEC Network Integration Server 600 Configuration Card This card includes system identification information and contacts. It also specifies the load host(s) for the DECNIS 600. · Network Interface Card Cabling Instructions and Specifications card A Cabling Instructions and Specifications card is provided with each Network Interface Card. The card shows how to install the cables associated with a Network Interface Card and includes product information that is specific to the Network Interface Card. · Network Interface Card Problem Solving card A problem solving card is provided with each Network Interface Card. The card contains problem solving procedures specific to the Network Interface Card. · Network Interface Card Configuration Card A configuration card is provided with each Network Interface Card. The card includes information about the Network Interface Card lines and ports. Software Documentation For information about the DECNIS 600 software, refer to: · DEC Network Integration Server Introduction · DEC Network Integration Server Installation card · DEC Network Integration Server Configuration · DEC Network Integration Server Management · DEC Network Integration Server Event Messages · DEC Network Integration Server Problem Solving Conventions The following conventions are used in this manual: Italics This indicates variable information. xiii Terminology DECNIS 600 DEC Network Integration Server 600. LED Light Emitting Diodes. This abbreviation is used to describe the indicators on the DECNIS 600. NIC Network Interface Card. Safety Symbols Figure 1 shows the safety symbols used in this manual. xiv Figure 1 Safety Symbology Part I ------------------------------------------------------------ Installing the System Part I contains all of the information that you need to install the DECNIS 600: · Chapter 1 describes the preparations you need to make before installing the DECNIS 600 unit. · Chapter 2 shows how to install the DECNIS 600. · Chapter 3 shows how to install Network Interface Cards into a system that is powered down. · Chapter 4 shows how to power up and test the installed system. 1 ------------------------------------------------------------ Preparing to Install the System This chapter describes the preparations you need to make before installing the DECNIS 600. 1.1 Tasks Follow the procedures in Sections 1.2 to 1.6 to: 1. Plan a site for the DECNIS 600. 2. Prepare a rack (or cabinet) for the DECNIS 600. 3. Check that the site fulfills electrical requirements for the DECNIS 600. 4. Check the contents of the kit. 5. Check that you have the necessary tools available. 6. Check that two or more people are available to lift the DECNIS 600 from its packaging and into the rack. 1.2 Planning a Site Before you start the installation, plan and prepare the site for the DECNIS 600 so that: · The site fulfills all electrical and environmental requirements for the DECNIS 600. Appendix B describes these requirements. · A rack is available and all rack requirements are fulfilled. Section 1.3 describes these requirements. · The correct length of cabling is available for connecting the DECNIS 600 to other equipment, for example, a modem. · The site can accommodate plans to expand the system. For example, if you require a Network Interface Card that uses a distribution panel, you should allow room for the distribution panel in the rack or in a rack nearby. Preparing to Install the System 1-1 The dimensions of a Network Interface Card and its distribution panel (if used) are specified on the Cabling Instructions and Specifications card. The dimensions of the DECNIS 600 are shown in Section B.3. 1.3 Rack Requirements The rack that you use for the DECNIS 600 must fulfill the requirements in Section 1.3.1 to Section 1.3.4. 1.3.1 Dimensions The DECNIS 600 can be installed in one of the following: · NEP Hard Metric 600 mm rack · Standard 19 inch rack For example, the unit can be installed in the Digital H9A00 rack. If you use the DECNIS 600 support brackets that are supplied as part of the kit, the front and rear mounting rails on your rack or cabinet must be at least 47.63 cm (18.75 in) and no more than 80 cm (31.5 in) apart. 1.3.2 Stability Make sure that the rack is stable: · Extend any stabilizers available on the rack. · If the rack has wheels, take one of the following actions to prevent them rolling: ------------------------------------------------------------ Jack the rack onto its feet (if available) ------------------------------------------------------------ Apply the brakes (if available) ------------------------------------------------------------ Wedge the wheels ------------------------------------------------------------ Remove the wheels · If possible, bolt the rack to the floor to prevent it from moving. 1.3.3 Power If power is available from an outlet in the rack, check that sufficient power is available to the DECNIS 600. Table B-1 shows the power requirements for the DECNIS 600. If power is available from an outlet outside the rack, for example, a wall socket, check that the power cord from the DECNIS 600 reaches the outlet. The power cord for the DECNIS 600 is 2 m (6.5 ft) long. 1-2 Preparing to Install the System 1.3.4 Access The following access is required so that the unit can be unpacked and installed: · Remove any door on the front of the rack, or secure the door open. · Clear a space of approximately 2 m (6.5 ft) at the front of the rack. You will also need access to the rear of the rack to install the support brackets. If possible, remove the rear door. If the rear of the rack is against a wall, make sure that you can gain access from the front of the rack. 1.3.5 Position of the DECNIS 600 The DECNIS 600 can be installed in any position in the rack that satisfies the following requirements: · The position must conform to the published safety standard EN60950, UL1950, CSA 950. This standard specifies important information about the stability of rack mounted equipment. · The position must satisfy the environmental requirements specified in Appendix B. If other equipment is installed in the rack, you should also check that the DECNIS 600 does not affect the environmental requirements of that equipment. For example, the DECNIS 600 should not be installed in a position that restricts the air flow required for cooling other equipment. 1.4 Kit Contents Figure 1-1 shows the contents of the kit as they are packed in the DECNIS 600 carton. ------------------------------------------------------------ Note ------------------------------------------------------------ When you unpack the DECNIS 600, save the packaging materials and carton in case you need to return any items. ------------------------------------------------------------ If there are any items missing from the kit, or if any of the contents are damaged, contact your Digital representative. Preparing to Install the System 1-3 Figure 1-1 Kit Contents 1.5 Tools Make sure you have the following equipment available: · Template The template is supplied with the DECNIS 600 kit. The markings on the template correspond to the metric and imperial fixing holes on the DECNIS 600 unit and on the support brackets. · Support brackets Support brackets are supplied with the DECNIS 600 kit. These brackets will fit all racks with front and rear vertical mounting rails that are at least 47.63 cm (18.75 in) and no more than 80 cm (31.5 in) apart. Section 2.4 describes how to fit the support brackets. · Screwdrivers You need the following screwdrivers for the DECNIS 600 installation: · A Number 1 or Number 2 crosspoint screwdriver · A 3 mm ( 1 ------------------------------------------------------------ 8 in) flat blade screwdriver 1.6 People At least two people are required to lift the DECNIS 600 from its packaging and into the rack. The maximum weight of the DECNIS 600 with each slot occupied is 40 kg (88 lb). Each person must be capable and satisfied that they are able to lift their share of the weight. Preparing to Install the System 1-5 2 ------------------------------------------------------------ Installing the DEC Network Integration Server 600 This chapter describes how to unpack the DECNIS 600 and install it in a rack. 2.1 Tasks Sections 2.2 to 2.6 show you how to: 1. Mark the position of the system in the rack 2. Install the clip nuts in the rack 3. Install the support brackets 4. Lift the system into the rack 5. Attach and tighten the screws Section 2.7 describes what to do next. Installing the DEC Network Integration Server 600 2-1 2.2 Mark a Position in the Rack 2.3 Install the Clip Nuts 2.4 Install the Support Brackets If the DECNIS 600 support brackets do not fit your rack, you can use brackets or shelving supplied with your rack. However, make sure that: · The rack brackets or shelves do not extend underneath the DECNIS 600 unit and block the vents on the bottom of the unit: · The rack brackets or shelves do not cover the sides of the DECNIS 600: 2.5 Lift the System into the Rack ------------------------------------------------------------ Aviso ------------------------------------------------------------ O peso máximo do DECNIS 600 é de 40 kg (88 lb). São necessárias, no mínimo, duas pessoas para levantar o sistema. Cada pessoa deve estar apta a levantar a sua parte do peso do sistema. ------------------------------------------------------------ ------------------------------------------------------------ Waarschuwing ------------------------------------------------------------ Het maximumgewicht van de DECNIS 600 is 40 kg (88 lb). Er zijn minimaal twee personen nodig om het systeem op te tillen. Deze personen moeten fit zijn en in staat hun deel van het gewicht te dragen. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel ------------------------------------------------------------ Den maksimale vægt af DECNIS 600 er 40 kg og der bør være mindst to personer til at løfte systemet. ------------------------------------------------------------ ------------------------------------------------------------ Varoitus ------------------------------------------------------------ DECNIS 600 painaa enintään 40 kg. Järjestelmän nostamiseen tarvitaan vähintään kaksi ihmistä. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel ------------------------------------------------------------ DECNIS 600 veier inntil 40 kg, og bør løftes av minst to personer. ------------------------------------------------------------ ------------------------------------------------------------ Varning ------------------------------------------------------------ DECNIS 600 väger maximalt 40 kg (88 lb). Minst två personer krävs för att lyfta maskinen. Varje person måste vara medveten om maskinens vikt och säker på att klara att lyfta den. ------------------------------------------------------------ Installing the DEC Network Integration Server 600 2-9 ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ OF00Fz8#% 2.6 Attach the Screws 2.7 What to Do Next If your DECNIS 600 system is supplied with its Network Interface Cards already installed, you should now: 1. Follow the instructions on each of the Cabling Instructions and Specifications cards provided for the Network Interface Cards. The cards show how to install a distribution panel (if one is included as part of the Network Interface Card kit) and attach the communications cables. 2. Go to Section 3.9 for instructions on how to enable each Network Interface Card and Section 3.10 for details of what to do next. If your DECNIS 600 system does not have any Network Interface Cards installed, go to Chapter 3 for instructions on how to install the Network Interface Cards. Do not power up the system until the Network Interface Cards have been installed. Installing the DEC Network Integration Server 600 2-13 3 ------------------------------------------------------------ Installing the Network Interface Cards This chapter shows how to install a Network Interface Card into the DECNIS 600 when it is powered down. Some DECNIS 600 configurations are supplied with the Network Interface Cards already installed. If your system arrives with all cards installed, follow the procedures in Sections 3.7 to 3.10 only. If you want to install a Network Interface Card in a running system, refer to Chapter 5. 3.1 Tasks Complete the procedures in Sections 3.2 to 3.9 to: 1. Prepare to install the Network Interface Card 2. Check that the system is switched off 3. Attach the static protection equipment 4. Remove the slot cover 5. Install the Network Interface Card 6. Install the distribution panel (if included as part of the Network Interface Card kit) 7. Attach the communications cables 8. Enable the Network Interface Card Installing the Network Interface Cards 3-1 3.2 Preparation Before you begin the installation procedure, check the contents of the Network Interface Card kit. The Cabling Instructions and Specifications card for the Network Interface Card lists the contents of the kit. ------------------------------------------------------------ Note ------------------------------------------------------------ Do not remove the Network Interface Card from its antistatic packaging until you have completed the procedures in Section 3.4. The packaging protects the card from damage caused by static discharge. ------------------------------------------------------------ When you unpack the kit, keep all of the packaging in case you need to remove and replace the Network Interface Card. If any part of the kit is missing or damaged, contact your local Digital representative. 3.2.1 Tools You will need the following tools for the Network Interface Card installation: · Antistatic kit that includes an antistatic wrist strap and antistatic mat · A 3 mm ( 1 ------------------------------------------------------------ 8 in) flat blade screwdriver 3.2.2 Network Interface Card Position The Network Interface Cards can be installed in slots 3 to 9 in any order. However, each time that a Network Interface Card is moved to a different slot, the software configuration utilities must be run (see the software configuration documentation for more information). For this reason, Digital recommends that Network Interface Cards remain in the same slot wherever possible. Management of the DECNIS 600 may be made easier if Network Interface Cards of the same type are grouped together. Management of several network systems may also be made easier if the organization of line configurations are consistent. For example, LAN cards could be installed from slot 9 towards slot 3, and WAN cards from slot 3 towards slot 9. 3-2 Installing the Network Interface Cards 3.3 Check the System Is Switched Off 3.4 Attach the Static Protection Equipment 3.5 Remove the Slot Cover 3.6 Install the Card into the System 3.7 Install the Distribution Panel If a distribution panel is included as part of the Network Interface Card kit, install the panel in the rack before you install the communications cables. The Cabling Instructions and Specifications card for the Network Interface Card describes how to install the distribution panel. 3.8 Attach the Communications Cables Follow the procedures on the Cabling Instructions and Specifications card to attach all communications cables for the Network Interface Card. 3-8 Installing the Network Interface Cards 3.9 Enable the Network Interface Card 3.10 What to Do Next Complete the following steps: · Follow the procedures in Chapter 4 to power up and test the installed system. · Complete the Network Interface Card Configuration Card and place it in the pocket inside the DECNIS 600 documentation binder. · Store the packaging in a safe place in case you need to remove the Network Interface Card from the system. In particular, it is important to keep the antistatic bag. · Store any removed slot covers for future use. Each slot in the DECNIS 600 must either contain a card or be covered with a slot cover so that the system cooling fans and temperature sensors can operate correctly. 3-10 Installing the Network Interface Cards 4 ------------------------------------------------------------ Testing the Installed System This chapter describes how to power up and check the installed system. 4.1 Tasks Follow the procedures in Sections 4.2 to 4.5 to: 1. Check the Network Interface Card installations 2. Power up the system 3. Monitor the power module LEDs 4. Monitor the system displays and LEDs 4.2 Check the Network Interface Card Installations Before you power up the DECNIS 600, check that: 1. The Network Interface Cards are installed correctly and enabled. 2. The communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for details of how to install the cables. Testing the Installed System 4-1 4.3 Power Up the System 4.4 Monitor the Power Module LEDs Table 4-1 Power Module LED States ------------------------------------------------------------ LED State Action ------------------------------------------------------------ MODULE OK Go to Section 4.5 to monitor the other displays on the unit. No LEDs lit within 5 seconds of power up Complete the following: 1. Move the power switch to 0 (OFF) 2. Unplug the power cable from the power outlet Then follow the procedures in Section 10.3. OVERVOLTAGE Power down the DECNIS 600 and follow the procedures in Chapter 9. OVERCURRENT Power down the DECNIS 600 and follow the procedures in Chapter 9. ------------------------------------------------------------ 4.5 Monitor the System Displays and LEDs On power up, the DECNIS 600 automatically tests each module and then tests the operation of the installed system: 1. Module self-test The DECNIS 600 activates a module self-test on each card that is installed and enabled. The module self-test checks the card for faults. 2. System self-test When each card has completed its module self-test, the DECNIS 600 runs a system self-test. This test checks that each card can interact with the rest of the system. It then runs a diagnostic check to test the operation of the whole system. 4-4 Testing the Installed System The progress of these tests is shown on the system displays located on the processor card and on the card LEDs: On power up, testing takes place in the following order: 1. The READY LEDs on the processor card and Network Interface Cards flash on and off (one flash per second), indicating that the cards are running module self-test: 2. As soon as the memory card has passed module self-test and its READY LED remains lit, the Network Interface Cards interact with it as part of their module self-test. At this point, their READY LEDs flicker (8 flashes per second): 3. The DECNIS 600 then tests the whole system, including all Network Interface Cards that pass module self-test. The displays on the processor card show that the system self-test is in progress: 4. When testing is complete, the system self-test display shows the value 0 to indicate that no faults were found and the system operation display shows the progress of load operations (see Section 4.6): 4.6 Loading the DECNIS 600 If the system testing is successful, the DECNIS 600 automatically sends a load request over its circuits. The system operation (lower) display on the processor card shows the progress of the load. For example, the following sequence of codes is shown on the system operation display if the software is already installed and the load is successful: Figure A-2 shows all of the codes that are displayed on the system operation display. If the displayed codes indicate that the system is loaded, or waiting to load, refer to Section 4.8 for details of what to do next. If the displayed codes indicate that there is a problem, refer to Section 9.2 for problem solving procedures. 4.7 What to Do if Things Go Wrong Check Table 4-2 for LED state shown and take the corresponding action. Table 4-2 Problems at Power Up ------------------------------------------------------------ Symptom Action ------------------------------------------------------------ Processor card FAULT LED lit Follow the procedures in Section 10.6. Memory card FAULT LED Follow the procedures in Section 10.7. No LEDs lit on Network Interface Card Card is not enabled, may be faulty or have faulty connections. Refer to Section 3.9 to enable card. If problem persists, go to Section 10.10. Network Interface Card FAULT LED A diagnostic error was found on the Network Interface Card. Go to Section 10.9. Network Interface Card FAULT and READY LEDs lit Network Interface Card is in the ATTENTION state. A diagnostic error was found on the card or cables associated with it. Go to Section 10.9. Network Interface Card READY LED continuously flashing Network Interface Card not configured. Refer to the software documentation for details of how to configure the card. ------------------------------------------------------------ 4.8 What to Do Next When the system displays show that the DECNIS 600 is running successfully: 1. Complete the DEC Network Integration Server 600 Configuration card and the Network Interface Card configuration cards. 2. If the software is not installed, follow the procedures on the DEC Network Integration Server Installation card to install the software. Testing the Installed System 4-11 Part II ------------------------------------------------------------ Upgrading and Removing the System Part II shows you how to upgrade and remove the system: · Chapter 5 shows how to install additional Network Interface Cards without powering down the system. · Chapter 6 shows how to install a processor card or memory card. · Chapter 7 shows how to remove Network Interface Cards from the system. · Chapter 8 shows how to remove the DECNIS 600 unit. 5 ------------------------------------------------------------ Adding Network Interface Cards to a Running System This chapter shows how to install a Network Interface Card in a running DECNIS 600 system. Using this procedure, you can: · Install a new Network Interface Card into a previously unused slot without powering down the system. The card performs a module self-test and, if it passes, is available for use by the software. · `Hotswap' or replace a Network Interface Card while the system is running. To hotswap a Network Interface Card: 1. Follow the procedures in Chapter 7 to remove the Network Interface Card. 2. Follow the procedures in this chapter to install a new Network Interface Card in the same slot. ------------------------------------------------------------ Note ------------------------------------------------------------ Before you hotswap a Network Interface Card, consult the documentation for the software you are using with the DECNIS 600. The hotswap procedure may affect the state of the Network Interface Card software. ------------------------------------------------------------ Adding Network Interface Cards to a Running System 5-1 5.1 Tasks Follow the procedures in Sections 5.2 to 5.9 to: 1. Prepare to install the Network Interface Card 2. Attach the static protection equipment 3. Remove the slot cover that covers the system slot 4. Install the card in the system 5. Install the distribution panel (if supplied) 6. Attach the communications cables 7. Enable the Network Interface Card 8. Monitor the Network Interface Card LEDs 5.2 Preparation Before you begin the installation procedure, check the contents of the Network Interface Card kit. The Cabling Instructions and Specifications card for the Network Interface Card lists the contents of the kit. ------------------------------------------------------------ Note ------------------------------------------------------------ Do not remove the Network Interface Card from its antistatic packaging until you have completed the procedures in Section 3.4. The packaging protects the card from damage caused by static discharge. ------------------------------------------------------------ When you unpack the kit, keep all of the packaging in case you need to remove and replace the Network Interface Card. If any part of the kit is missing or damaged, contact your local Digital representative. Before you start, do not power down the system. 5-2 Adding Network Interface Cards to a Running System 5.2.1 Tools You will need the following tools for the Network Interface Card installation: · Antistatic kit that includes an antistatic wrist strap and antistatic mat · 3 mm ( 1 ------------------------------------------------------------ 8 in) flat blade screwdriver 5.2.2 Network Interface Card Position The Network Interface Card can be installed in slots 3 to 9 in any order. However, each time that a Network Interface Card is moved to a different slot, the software configuration utilities must be run (see the software configuration documentation for more information). For this reason, Digital recommends that Network Interface Cards remain in the same slot wherever possible. Management of the DECNIS 600 may be made easier if Network Interface Cards of the same type are grouped together. Management of several network systems may also be made easier if the organization of line configurations are consistent. For example, LAN cards could be installed from slot 9 towards slot 3, and WAN cards from slot 3 towards slot 9. Adding Network Interface Cards to a Running System 5-3 5.3 Attach the Static Protection Equipment 5.4 Remove the Slot Cover 5.5 Install the Card into the System Remove the Network Interface Card from its antistatic packaging and complete the steps shown in the diagrams on the following pages. ------------------------------------------------------------ Perigo--Corrente Elevada ------------------------------------------------------------ Não usar objectos metálicos. ------------------------------------------------------------ ------------------------------------------------------------ Gevaar--Hoge Stroom ------------------------------------------------------------ Draag geen metalen voorwerpen. ------------------------------------------------------------ ------------------------------------------------------------ Fare--Stærkstrøm ------------------------------------------------------------ Pas på metalobjekter. ------------------------------------------------------------ ------------------------------------------------------------ Vaara: voimakas sähkövirta ------------------------------------------------------------ Älä käytä metalliesineitä. ------------------------------------------------------------ ------------------------------------------------------------ Fare--Sterkstrøm ------------------------------------------------------------ Ta av eventuelle metallgjenstander. ------------------------------------------------------------ ------------------------------------------------------------ Fara--högström ------------------------------------------------------------ Bär inga metallföremål. ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ 5.6 Install the Distribution Panel If a distribution panel is included as part of the Network Interface Card kit, install the panel in the rack before you install the communications cables. The Cabling Instructions and Specifications card for the Network Interface Card describes how to install the distribution panel. 5.7 Attach the Communications Cables Follow the procedures on the Cabling Instructions and Specifications card to attach all communications cables for the Network Interface Card. 5-10 Adding Network Interface Cards to a Running System 5.8 Enable the Network Interface Card 5.9 Monitor the Network Interface Card LEDs Figure 5-1 Network Interface Card States 5.10 What to Do if Things Go Wrong Check Table 5-1 for the Network Interface Card state and take the corresponding action. Table 5-1 Network Interface Card Installation Problems ------------------------------------------------------------ LED State Action ------------------------------------------------------------ No LEDs lit on Network Interface Card Complete the following steps: 1. Check that the Network Interface Card is installed correctly. The Network Interface Card must be inserted into the DECNIS 600 and the handles moved inwards so that the card is seated in the correct position. See Section 5.5. 2. Follow the procedures in Section 10.10. FAULT or ATTENTION Complete the following steps: 1. Check that all of the cables are installed correctly. Follow the procedures on the Cabling Instructions and Specifications card for the Network Interface Card. 2. Follow the procedures in Section 10.9. ------------------------------------------------------------ 5-14 Adding Network Interface Cards to a Running System 5.11 What to Do Next Complete the following steps: · Complete the Network Interface Card Configuration Card and place it in the pocket inside the DECNIS 600 documentation binder. · Configure the software system as necessary. Refer to the software configuration documentation for your load-host system. · Store the packaging in a safe place in case you need to remove the Network Interface Card from the system. In particular, it is important to keep the antistatic bag. · Store any removed slot covers for future use. Each slot in the DECNIS 600 must either contain a card or be covered by a slot cover so that the system cooling fans and temperature sensors can operate correctly. Adding Network Interface Cards to a Running System 5-15 6 ------------------------------------------------------------ Installing Upgraded Processor or Memory Cards This chapter describes how to remove the processor card and memory card and install new cards into the DECNIS 600 unit. 6.1 Tasks Complete the procedures in Sections 6.2 to 6.11 to: 1. Prepare for the installation 2. Power down the system 3. Attach the static protection equipment 4. Remove the protective cover 5. Remove the processor card or memory card 6. Install the new processor card or memory card 7. Replace the protective cover 8. Power up the system 9. Monitor the card displays 10. Monitor the system displays Installing Upgraded Processor or Memory Cards 6-1 6.2 Preparation Remove the cardboard packaging from the processor card or the memory card. ------------------------------------------------------------ Note ------------------------------------------------------------ Do not remove the card from its antistatic packaging until you have completed the procedures in Section 6.4. The packaging protects the card from damage caused by static discharge. ------------------------------------------------------------ When you unpack the kit, keep all of the card packaging in case you need to remove and replace the card. 6.2.1 Tools Make sure you have the following available: · Antistatic kit that includes an antistatic wrist strap and antistatic mat · A 3 mm ( 1 ------------------------------------------------------------ 8 in) flat blade screwdriver 6.2.2 Card Position The processor card and the memory card must be installed in slots 1 or 2. 6-2 Installing Upgraded Processor or Memory Cards 6.3 Power Down the System 6.4 Attach the Static Protection Equipment 6.5 Remove the Protective Cover 6.6 Remove the Processor Card or Memory Card ------------------------------------------------------------ HUOM: ------------------------------------------------------------ Sammuta virta DECNIS 600:sta ennen kuin ryhdyt näihin toimenpiteisiin. ------------------------------------------------------------ ------------------------------------------------------------ Voorzichtig ------------------------------------------------------------ Schakel de DECNIS 600 uit voordat u deze procedures probeert uit te voeren. ------------------------------------------------------------ ------------------------------------------------------------ Varning ------------------------------------------------------------ Slå av strömmen på DECNIS 600 innan dessa procedurer utförs. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel ------------------------------------------------------------ Sluk for DECNIS 600 før disse operationer påbegyndes. ------------------------------------------------------------ ------------------------------------------------------------ Attention ------------------------------------------------------------ Veuillez couper l'alimentation du DECNIS 600 avant d'effectuer ces procédures. ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ 6.7 Install the New Processor Card or Memory Card 6.8 Replace the Protective Cover 6.9 Power Up the System 6.10 Monitor the Card LEDs Check Figure 6-1 for the LED state displayed on the processor card and memory card and details of what to do next. Figure 6-1 Processor Card and Memory Card LED States 6.11 Monitor the System Displays 6.12 What to Do if Things Go Wrong Check Table 6-1 for the LED state displayed and take the corresponding action. Table 6-1 Processor Card and Memory Card Installation Problems ------------------------------------------------------------ LED State Action ------------------------------------------------------------ No LEDs lit Complete the following: 1. Check that the power cord is connected and that the power module LEDs show that there is power to the unit. See Section 4.4. 2. Check that the card is installed correctly. The card must be inserted into the DECNIS 600 and the handles moved inwards so that the card is seated in the correct position. See Section 6.7. 3. The card may be faulty or there may be a problem with the slot. Follow the procedures in Chapter 9. FAULT The card has failed its module self-test. Remove the card and replace it with a new processor card or memory card. If there is still a problem, follow the procedures in Chapter 9. ------------------------------------------------------------ Installing Upgraded Processor or Memory Cards 6-17 7 ------------------------------------------------------------ Removing Network Interface Cards This chapter describes how to remove a Network Interface Card from a DECNIS 600 running system. ------------------------------------------------------------ Note ------------------------------------------------------------ If you want to hotswap a Network Interface Card, consult the documentation for the software you are using with the DECNIS 600 before you remove the card. The hotswap procedure may affect the Network Interface Card software. ------------------------------------------------------------ 7.1 Tasks Complete the procedures in Sections 7.2 to 7.7 to: 1. Prepare to remove the card 2. Attach the static protection equipment 3. Disable the Network Interface Card 4. Detach the communications cables 5. Remove the Network Interface Card 6. Replace the slot cover 7.2 Preparation Make sure you have the following available: · Antistatic kit that includes an antistatic wrist strap and antistatic mat · A 3 mm ( 1 ------------------------------------------------------------ 8 in) flat blade screwdriver · Antistatic bag and packaging for the Network Interface Card Removing Network Interface Cards 7-1 7.3 Attach the Static Protection Equipment 7.4 Disable the Network Interface Card 7.6 Remove the Network Interface Card 7.7 Replace the Slot Cover 8 ------------------------------------------------------------ Removing the System This chapter describes how to remove the DECNIS 600 system from its rack. 8.1 Tasks Complete the procedures in Sections 8.2 to 8.6 to: 1. Prepare to remove the system 2. Power down the system 3. Support the system and remove the screws 4. Remove the system 5. Replace the system in its packaging 8.2 Preparation The maximum weight of the DECNIS 600 is 40 kg (88 lb). At least two people are required to lift it out of the rack. Each person must be competent and satisfied that they are able to lift their share of the weight. You will need the following screwdriver to remove a system installed with the supplied fittings: · A Number 1 or Number 2 crosspoint screwdriver Removing the System 8-1 8.3 Power Down the System 8.4 Support the System and Remove the Screws 8.5 Remove the System ------------------------------------------------------------ Warning ------------------------------------------------------------ The maximum weight of the DEC Network Integration Server 600 is 40 kg (88 lb). At least two people are required to lift the system. Each person must be competent and satisfied that they are able to lift their share of the weight. ------------------------------------------------------------ 8.6 Replace the System in its Packaging ------------------------------------------------------------ Warning ------------------------------------------------------------ The maximum weight of the DECNIS 600 is 40 kg (88 lb). At least two people are required to lift the system. Each person must be competent and satisfied that they are able to lift their share of the weight. ------------------------------------------------------------ Part III ------------------------------------------------------------ Problem Solving Part III contains information that you need for solving DECNIS 600 hardware problems: · Chapter 9 describes how to identify a problem. · Chapter 10 describes how to locate a faulty component in the system. · Chapter 11 describes how to replace the faulty component. 9 ------------------------------------------------------------ Identifying the Problem Problem solving information for the DECNIS 600 is divided into hardware problems, Network Interface Card problems, software problems, and event messages: · This part of the manual describes how to identify and solve DECNIS 600 hardware problems. · The Problem Solving card for each Network Interface Card shows how to isolate Network Interface Card specific faults and check communication lines. · The DEC Network Integration Server Problem Solving manual describes how to isolate and solve software problems. · DEC Network Integration Server Event Messages is an online text file that lists the event messages generated by the DECNIS 600 and tells you what to do when an event is generated. Events can indicate faults with the hardware, software, and the Network Interface Cards. If you are not sure whether the problem can be isolated to, for example, the DECNIS 600 or a Network Interface Card, start with the procedures in this manual. The procedures will help you to determine where the problem lies. Where problems overlap, you may be referred to other problem solving documentation. For example, for problems that can usually be isolated to the software, this manual refers you to the software problem solving documentation before it suggests ways that you can check the hardware. Identifying the Problem 9-1 9.1 Preparation Make sure that the following information and equipment is available: · Configuration Information For some procedures, you will need the following information: ------------------------------------------------------------ Load host node name(s) ------------------------------------------------------------ DECNIS 600 Ethernet address(es) ------------------------------------------------------------ Slot numbers for Network Interface Cards ------------------------------------------------------------ Details of the link associated with each slot This information is included on the DEC Network Integration Server 600 Configuration Card and the configuration cards for the Network Interface Cards. · Loopback Connectors For some tests you will need a loopback connector. Each Network Interface Card kit includes a loopback connector for the card and its cables. For more information, refer to the Cabling Instructions and Specifications card for the Network Interface Card. · Static Protection Equipment For some problem solving procedures you will need an antistatic kit that includes an antistatic wrist strap and antistatic mat. Section 3.4 shows how to attach the static protection equipment. 9.2 How to Identify the Problem The amount of information that you have about your problem determines how you identify the problem and use this part of the manual: · If the software is loaded, or was loaded when the problem occurred, check event messages. The DEC Network Integration Server Event Messages text file describes events logged by the DECNIS 600. The event message may indicate a fault with the DECNIS 600, for example, an overtemperature problem. You can use this information to refer to the relevant section in Chapter 10. 9-2 Identifying the Problem · If the DECNIS 600 reboots, you can use NCL (Network Control Language) to find out more information about the problem. Log on to a host system, start NCL, and enter the following command: NCL> SHOW NODE server HARDWARE LAST REBOOT REASON where server is the name for the DECNIS 600. The displayed information gives the reason for the last reboot. If the information indicates a hardware problem, refer to the relevant section in Chapter 10. For example, if the information indicates an overtemperature problem, follow the procedures in Section 10.3. · If the DECNIS 600 is powered up and the LEDs or displays indicate a fault, refer to Sections 9.2.1 to 9.2.3 to identify the problem and find out what to do next. If there are no LEDs lit on the DECNIS 600, or if you are not sure where the problem lies, power up the system and start at Section 9.2.1. Identifying the Problem 9-3 9.2.1 Monitor the Power Module There are three LEDs on the power module: The MODULE OK LED should light approximately one second after power up. Check the LEDs: · If the MODULE OK LED is lit, go to Section 9.2.2 to monitor the system displays. · If the MODULE OK LED is not lit, check Table 9-1 for the symptoms and take the corresponding action. Table 9-1 Power Module Problems ------------------------------------------------------------ Symptom Possible Problem Action ------------------------------------------------------------ DECNIS 600 does not power up. No LEDs are lit on system. Power is not reaching the DECNIS 600. Go to Section 10.2. DECNIS 600 shuts down. No LEDs are lit on shutdown. DECNIS 600 overtemperature or power module fault. Go to Section 10.3. OVERVOLTAGE LED lit. Power module or backplane assembly fault. Go to Section 10.4. OVERCURRENT LED lit. Overcurrent detected on DECNIS 600. Go to Section 10.5. ------------------------------------------------------------ Identifying the Problem 9-5 9.2.2 Monitor the Processor Card and Memory Card There are two LEDs on the processor card and memory card, and two 7- segment displays on the processor card: Appendix A describes all of the codes shown on the system displays. Table 9-2 describes the LED states and codes shown on the processor card and memory card when a problem or fault is detected. Table 9-2 Processor Card and Memory Card Problems ------------------------------------------------------------ Symptom Possible Problem Action ------------------------------------------------------------ Processor card FAULT LED lit. Decimal point on system self-test (upper) display lit, but no values shown. Processor card has failed its module self-test. Go to Section 10.6. Memory card FAULT LED lit. All Network Interface Cards waiting (flashing READY LEDs). Memory card has failed its module self-test. Go to Section 10.7. System self-test (upper) display shows value 2. DECNIS 600 system fault. Go to Section 10.8. System self-test (upper) display shows value 1. At least one Network Interface Card has failed its module self- test and the system is running without using it. The FAULT LED on the failed Network Interface Card should be lit. Go to Section 10.9. System operation (lower) display values alternate between 3 and 7 for more than 5 minutes. System cannot load. Go to Section 10.11. System operation (lower) display shows value 0. No circuits are available for loading. Go to Section 10.12. ------------------------------------------------------------ If the processor card and memory card do not indicate any faults, refer to Section 9.2.3 to check the state of the Network Interface Cards. Identifying the Problem 9-7 9.2.3 Monitor Network Interface Card LEDs There are three LEDs on each Network Interface Card: Table 9-3 Network Interface Card Problems ------------------------------------------------------------ Symptom Possible Problem Action ------------------------------------------------------------ No LEDs lit on Network Interface Card Faulty card or connections. Go to Section 10.10. READY LED continuously flashing Network Interface Card not configured. Refer to the software documentation for details of how to configure the Network Interface Card. Network Interface Card FAULT LED lit A diagnostic error was found on the Network Interface Card. Go to Section 10.9. Network Interface Card FAULT and READY LEDs lit Network Interface Card is in the ATTENTION state. A diagnostic error was found on the card or with the cables associated with it. Go to Section 10.9. ------------------------------------------------------------ 9.2.4 Monitor the Software If the DECNIS 600 displays do not indicate a fault with the unit but you have problems communicating with the DECNIS 600 from a host node, refer to Section 10.13 for details of what to do. Identifying the Problem 9-9 10 ------------------------------------------------------------ Locating the Faulty Component Use this chapter in the following way: 1. Turn to the section that identifies the problem. (Chapter 9 helps you to identify the problem by listing possible symptoms.) 2. Follow the diagnostic flowcharts on the lefthand pages. Section 10.1 describes how to use the flowcharts. 3. Refer to the corresponding notes on the opposite page. The notes will provide you with an answer to a question on the flowchart or will provide you with a possible solution to the problem. If the problem is not solved, go to the next step on the flowchart. Locating the Faulty Component 10-1 10.1 How to Use the Flowcharts This chapter uses flowcharts to show the sequence of steps you take for locating the faulty component. These flowcharts use three types of boxes: 1. Reference box This box specifies the starting point and continuation point on a flowchart. 2. Action box This box indicates what to do next. 10.2 System Does Not Power Up 10.2.1 Check the Circuit Breaker Notes A. The power switch on the DECNIS 600 is also a circuit breaker. If the switch is set to 0 (OFF), set it to 1 (ON) to power up the system: 10.2.2 Check the Power Outlet and Cable Notes A. Plug in another piece of electrical equipment (for example, a light) at the power outlet. If the outlet is faulty, use another power outlet for the DECNIS 600. If the DECNIS 600 is installed in a rack that provides a power outlet for the system, also check that: · Power is supplied to the rack. · The power supply from the rack meets the specifications described in Appendix B. B. If a fuse is fitted in the plug, replace it with a new fuse, power up the DECNIS 600, and monitor the displays. If the power module's LEDs do not light, power down the unit again and go to the next step on the flowchart. C. Use the DECNIS 600 power cord on another piece of Digital equipment, for example, a terminal that you know is working. If the equipment does not work, contact Digital Services for a new power cord. D. Complete the following: 1. Replace the power module with a new power module (see Section 11.1). 2. Power up the DECNIS 600. If the DECNIS 600 does not power up with the new power module, contact Digital Services. E. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. Locating the Faulty Component 10-7 10.3 Overtemperature Problem 10.3.1 Check the Environment Notes A. Check that: · The environment for the DECNIS 600 meets the specifications described in Appendix B. · The air vents on the DECNIS 600 are not covered or restricted. B. Refer to Appendix B for DECNIS 600 environmental and electrical information and Chapter 1 for DECNIS 600 site and rack information. Locating the Faulty Component 10-9 10.3.2 Check the Fans Notes A. Set the power switch to 0 (OFF): 10.3.3 Check the Temperature Sensor Notes A. Set the power switch to 0 (OFF): 10.3.4 Check the Power Module Notes A. Set the power switch to 0 (OFF): 10.4 Power Module Overvoltage 10.4.1 Check Fan Tray and Power Module Notes A. Check that the fan tray is installed correctly and that the screws are secure (see Section 11.2.3). B. There may be a problem with the power module. Follow the procedures in Section 11.1 to remove the power module and install a new power module. Locating the Faulty Component 10-17 10.4.2 Check Backplane Assembly Notes A. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new backplane assembly. Locating the Faulty Component 10-19 10.5 Power Module Overcurrent 10.5.1 Check DECNIS 600 Unit Notes A. Complete the following: 1. Follow the procedures in Chapter 6 to remove the processor card and memory card. 2. Follow the procedures in Chapter 7 to remove the Network Interface Cards. If your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack. Locating the Faulty Component 10-21 10.5.2 Check the Processor Card Notes A. Follow the procedures in Chapter 6 to install the removed processor card back in its slot. Make sure that it is seated in the slot and connected to the backplane. B. There may be a problem with the processor card or with its slot. To isolate the problem: 1. Power down the DECNIS 600. 2. Follow the procedures in Sections 6.4 to 6.6 to remove the processor card. 3. Look for damage to the slot, for example, bent pins on the backplane connectors. If the slot is damaged, place the processor card in its antistatic packaging and contact Digital Services. If the slot does not appear to be damaged, go to the next step on the flowchart. C. Follow the procedures in Chapter 6 to install a new processor card. Then power up the DECNIS 600 and monitor the displays. Locating the Faulty Component 10-23 10.5.3 Check the Memory Card Notes A. Follow the procedures in Chapter 6 to install the removed memory card back in its slot. Make sure that it is seated in the slot and connected to the backplane. B. There may be a problem with the memory card or with its slot. To isolate the problem: 1. Power down the DECNIS 600. 2. Follow the procedures in Sections 6.4 to 6.6 to remove the memory card. 3. Look for damage to the slot, for example, bent pins on the backplane connectors. If the slot is damaged, place the memory card in its antistatic packaging and contact Digital Services. If the slot does not appear to be damaged, go to the next step on the flowchart. C. Follow the procedures in Chapter 6 to install a new memory card. Then power up the DECNIS 600 and monitor the displays. Locating the Faulty Component 10-25 10.5.4 Check the Network Interface Cards Notes A. Install one of the Network Interface Cards back into its slot. Follow the procedures in Chapter 3. Make sure that the card is enabled. B. There may be a problem with the slot containing the card you installed last: 1. Power down the system. 2. Remove the Network Interface Card from the DECNIS 600 unit. 3. Look for damage to the slot. If it appears to be damaged, report the problem to Digital Services. If the slot does not appear to be damaged, go to the next step on the flowchart. C. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. If the problem occurs again, it could indicate an intermittent fault. Contact Digital Services. Locating the Faulty Component 10-27 10.5.5 Replace the Network Interface Card Notes A. The card that you last installed in the DECNIS 600 unit may be faulty. Follow the procedures in Chapter 5 to install a new Network Interface Card in the same slot. B. Install one of the Network Interface Cards back into its slot. Follow the procedures in Chapter 3. Make sure that the card is enabled. Locating the Faulty Component 10-29 10.5.6 Check Power Module Notes A. Power down the DECNIS 600 and follow the procedures in Section 11.1 to remove the power module and replace it with a new power module. B. Install the removed cards back into the DECNIS 600 unit: 1. Power down the DECNIS 600. 2. Follow the procedures in Chapter 6 to install the processor card and the memory card. 3. Follow the procedures in Chapter 3 to install the Network Interface Cards. Locating the Faulty Component 10-31 10.5.7 Check the Backplane Assembly Notes A. There may be a problem with the backplane assembly, for example, bent pins on the backplane connectors. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new one. B. Install any removed cards back into the system: 1. Power down the DECNIS 600. 2. Follow the procedures in Chapter 6 to install the processor card and the memory card. 3. Follow the procedures in Chapter 3 to install the Network Interface Cards. Locating the Faulty Component 10-33 10.6 Processor Card Fault 10.6.1 Check Processor Card Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the system displays on the processor card. Section 9.2 describes the displays and codes shown when the DECNIS 600 is powered up. Locating the Faulty Component 10-35 10.6.2 Check Memory Card Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the system displays on the processor card. Section 9.2 describes the displays and codes shown when the DECNIS 600 is powered up. Locating the Faulty Component 10-37 10.6.3 Remove Network Interface Cards Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Cards. Note that if your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack. Locating the Faulty Component 10-39 10.6.4 Check Network Interface Cards Notes A. Install one of the Network Interface Cards back into its slot. Follow the procedures in Chapter 3. Make sure that the card is enabled. B. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. If the problem occurs again, it could be an intermittent fault. Contact Digital Services. Locating the Faulty Component 10-41 10.6.5 Replace Network Interface Card Notes A. There may be a problem with the Network Interface Card you last installed. Follow the procedures in Chapter 7 to remove the card and Chapter 3 to install a new Network Interface Card. Locating the Faulty Component 10-43 10.6.6 Check Backplane Assembly Notes A. There may be a problem on the backplane assembly, for example, bent pins on the connectors. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new one. B. Install the removed Network Interface Cards back into the unit. Follow the procedures in Chapter 5. Monitor the displays on the DECNIS 600. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. If the problem occurs again, contact Digital Services. Locating the Faulty Component 10-45 10.7 Memory Card Fault 10.7.1 Check Memory Card Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the LEDs on the memory card (see Section 9.2). Locating the Faulty Component 10-47 10.7.2 Check Processor Card Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the LEDs on the memory card (see Section 9.2). Locating the Faulty Component 10-49 10.7.3 Remove Network Interface Cards Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Cards. If your system includes a Network Interface Card that is connected to a distribution panel, you do not need to remove the panel from the rack. Locating the Faulty Component 10-51 10.7.4 Check Network Interface Cards Notes A. Install one of the Network Interface Cards back into its slot. Follow the procedures in Chapter 3. Make sure that the card is enabled. B. Refer to Section 9.2 for details of the LEDs and display codes shown on the DECNIS 600. If the problem occurs again, it could be an intermittent fault. Contact Digital Services. Locating the Faulty Component 10-53 10.7.5 Replace Network Interface Card Notes A. There may be a problem with the Network Interface Card you last installed. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 3 to install a new Network Interface Card. Locating the Faulty Component 10-55 10.7.6 Check Backplane Assembly Notes A. There may be a problem on the backplane assembly, for example, bent pins on the connectors. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new one. B. Install the removed Network Interface Cards back into the unit. Follow the procedures in Chapter 5. Monitor the displays on the DECNIS 600. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. If the problem occurs again, contact Digital Services. Locating the Faulty Component 10-57 10.8 System Fault 10.8.1 Check System Operation Display Notes A. Check the system operation display on the processor card: 10.8.2 Check Network Interface Card Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Card from the system, and place it on the antistatic mat. B. There may be a problem with the Network Interface Card. To isolate the fault, install the Network Interface Card in another slot (see Chapter 3). C. Power up the unit and monitor the system displays on the processor card: · If the system self-test (upper) display shows the value 2, check the system operation (lower) display: ------------------------------------------------------------ If the displayed value matches the slot number for the Network Interface Card, for example, if the display shows the value 5 and the Network Interface Card is installed in slot 5, the fault can be isolated to the Network Interface Card. ------------------------------------------------------------ If another value is displayed on the system operation display, it indicates that the fault is associated with other components in the unit. The Network Interface Card is not faulty. Follow the corresponding path on the flowchart. · If the system self-test (upper) display shows another value (not 2), it could indicate an intermittent problem. Contact Digital Services. D. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 5 to install a new Network Interface Card. Locating the Faulty Component 10-61 10.8.3 Check Memory Card Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault. Locating the Faulty Component 10-63 10.8.4 Check Processor Card Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault. Locating the Faulty Component 10-65 10.8.5 Check Backplane Assembly Notes A. There may be a problem on the backplane assembly, for example, bent pins on the connectors. Follow the procedures in Section 11.5 to remove the backplane assembly and install a new one. B. Monitor the system displays on the processor card. If the system self-test (upper) display shows the value 2, there is still a system fault. Locating the Faulty Component 10-67 10.9 Network Interface Card Fault 10.9.1 Check Cables and Ports Notes A. Follow the procedures on the Problem Solving card for the Network Interface Card. B. The Cabling Instructions and Specifications card for the Network Interface Card shows how to install the communications cables and distribution panel (if used) for the Network Interface Card. C. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 5 to install a new Network Interface Card. Locating the Faulty Component 10-69 10.9.2 Check Processor Card Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10-71 10.9.3 Check Memory Card Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10-73 10.10 No LEDs Lit on Network Interface Card 10.10.1 Check Network Interface Card Notes A. Check that: · The Network Interface Card is installed correctly (see Chapter 3). · The DECNIS 600 is powered up (see Chapter 4). B. There may be a problem with the Network Interface Card or with its slot. To isolate the problem: 1. Follow the procedures in Chapter 7 to remove the Network Interface Card. 2. Follow the procedures in Chapter 5 to install the card in another slot. C. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 5 to install a new Network Interface Card. D. Section 9.2 describes the Network Interface Card LEDs and the DECNIS 600 display codes shown on the unit. Locating the Faulty Component 10-75 10.10.2 Check Processor Card Notes A. Follow the procedures in Chapter 6 to remove the processor card and install a new processor card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10-77 10.10.3 Check Memory Card Notes A. Follow the procedures in Chapter 6 to remove the memory card and install a new memory card. B. Section 9.2 describes the DECNIS 600 LEDs and the display codes shown on the unit. Locating the Faulty Component 10-79 10.11 Software Does Not Load 10.11.1 Check Software Configuration Notes A. Complete the following: 1. Set the power switch to 0 (OFF). 2. Hold in the dump button (D1) on the processor card. Appendix D shows the location of the dump button. 3. Set the power switch to 1 (ON) and continue to hold the dump button in for a further 5 seconds. 4. Release the dump button. 5. Refer to Section 9.2 to monitor the DECNIS 600 displays. B. The DEC Network Integration Server Problem Solving manual includes procedures for this problem. Complete the procedures and, if the problem persists, continue at the next step in the flowchart opposite. Locating the Faulty Component 10-81 10.11.2 Check Network Interface Cards and Cables Notes A. There may be a fault on the Network Interface Card, its cables, or distribution panel (if used), that was not detected when the system was powered up. Refer to the DEC Network Integration Server 600 Configuration Card to identify the line over which the DECNIS 600 is loaded. Then follow the procedures on the Problem Solving card for the Network Interface Card associated with that line. B. Replace the faulty component: · The Network Interface Card Cabling Instructions and Specifications card shows how to replace a distribution panel (if used) and communications cables. · Chapter 7 shows how to remove a Network Interface Card and Chapter 5 shows how to install a new Network Interface Card. Then monitor the displays (see Section 9.2). If the problem persists, contact Digital Services. Locating the Faulty Component 10-83 10.12 No Circuits Available for Loading 10.12.1 Monitor Network Interface Card LEDs Notes A. There could be a problem on the Network Interface Card used for loading the DECNIS 600. Check the LEDs on each Network Interface Card (see Section 9.2.3). B. Complete the following: 1. Set the power switch to 0 (OFF). 2. Hold in the dump button (D1) on the processor card. Appendix D shows the location of the dump button. 3. Set the power switch to 1 (ON) and continue to hold the dump button in for a further 5 seconds (approximately). 4. Release the dump button. 5. Refer to Section 9.2 to monitor the DECNIS 600 displays. Locating the Faulty Component 10-85 10.12.2 Check Network Interface Cards and Cables Notes A. There may be a fault on the Network Interface Card, its cables, or distribution panel (if used), that was not detected when the the system was powered up. Refer to the DEC Network Integration Server 600 Configuration Card to identify the line over which the DECNIS 600 is loaded. Then follow the procedures on the Problem Solving card for the Network Interface Card associated with that line. B. Replace the faulty component: · The Network Interface Card Cabling Instructions and Specifications card shows how to replace a distribution panel (if used) and communications cables. · Chapter 7 shows how to remove a Network Interface Card and Chapter 5 shows how to install a new Network Interface Card. Then monitor the displays (see Section 9.2). If the problem persists, contact Digital Services. Locating the Faulty Component 10-87 10.13 Software Loads But No Communication With the Host System 10.13.1 Check Software Configuration Notes A. Complete the problem solving procedures in the DEC Network Integration Server Problem Solving guide. The procedures in this guide check: · The DECNIS 600 software configuration information · The state of the link, circuits, and modems If you complete the procedures and the problem can be isolated to the hardware, go to the next step on the flowchart. B. Check the communication cables associated with the line that could be causing the problem (the software problem solving procedures should isolate the line). There may be a fault with the communication cables or the distribution panel (if used), that could not be detected by the diagnostic tests when the system was powered up. Follow the procedures on the Network Interface Card's Problem Solving card. C. The Network Interface Card's Cabling Instructions and Specifications card shows how to replace the communications cables and distribution panel (if used). D. Enter the following NCL command at the host node: NCL> SHOW NODE server ALL ATTRIBUTES where server is the name for the DECNIS 600. If the attributes for the DECNIS 600 are displayed, the command is successful. Locating the Faulty Component 10-89 10.13.2 Check Network Interface Card Notes A. Follow the procedures in Chapter 7 to remove the Network Interface Card and Chapter 5 to install a new Network Interface Card. B. Enter the following NCL command at the host node: NCL> SHOW NODE server ALL ATTRIBUTES where server is the name for the DECNIS 600. If the attributes for the DECNIS 600 are displayed, the command is successful. Locating the Faulty Component 10-91 11 ------------------------------------------------------------ Removing and Replacing Faulty Components This chapter describes how to remove and replace the following faulty components: · Power module · Fan tray · Fans · Temperature sensor · Backplane assembly Removing and Replacing Faulty Components 11-1 ------------------------------------------------------------ Advarsel ------------------------------------------------------------ Sluk for DECNIS 600 før disse operationer påbegyndes. ------------------------------------------------------------ ------------------------------------------------------------ HUOM: ------------------------------------------------------------ Sammuta virta DECNIS 600:sta ennen kuin ryhdyt näihin toimenpiteisiin. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel ------------------------------------------------------------ Slå av strømtilførselen til DECNIS 600 før du utfører disse oppgavene. ------------------------------------------------------------ ------------------------------------------------------------ Varning ------------------------------------------------------------ Slå av strömmen på DECNIS 600 innan dessa procedurer utförs. ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ 11.1 Power Module Complete the procedures in Sections 11.1.1 to 11.1.4 to remove and replace the power module. 11-4 Removing and Replacing Faulty Components 11.1.1 Power Down the System 11.1.2 Attach the Static Protection Equipment 11.1.3 Remove the Protective Cover 11.1.4 Remove the Power Module 11.1.5 Install a New Power Module 11.1.6 Replace the Protective Cover 11.2 Fan Tray Complete the procedures in Sections 11.2.1 to 11.2.4 to remove and replace the fan tray. Removing and Replacing Faulty Components 11-11 11.2.1 Power Down the System 11.2.2 Remove the Fan Tray ------------------------------------------------------------ Voorzichtig--Draaiende ventilator ------------------------------------------------------------ Wacht na het uitschakelen van de DECNIS 600 minimaal 30 seconden voordat u de kap van de ventilator verwijdert. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel--Roterende ventilatorvinger ------------------------------------------------------------ Vent mindst 30 sekunder efter netspændingen er taget fra, før ventilatorskuffen tages ud. ------------------------------------------------------------ ------------------------------------------------------------ HUOM: PYÖRIVÄT TUULETTIMET ------------------------------------------------------------ Kun olet sammuttanut virran DECNIS 600:sta, odota ainakin puoli minuuttia ennen kuin poistat tuuletinalustan. ------------------------------------------------------------ ------------------------------------------------------------ Advarsel--Roterende vifter ------------------------------------------------------------ Vent minst 30 sekunder etter at strømmen er skrudd av, før du fjerner viftedekslet. ------------------------------------------------------------ ------------------------------------------------------------ Varning--roterande fläkt ------------------------------------------------------------ Efter det att strömmen slagits av på DECNIS 600, vänta minst 30 sekunder med att ta bort fläktbehållaren. ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ ------------------------------------------------------------ 11.2.3 Install the New Fan Tray 11.3 Fans Complete the procedures in Sections 11.3.1 to 11.3.6 to remove and replace the fans. Removing and Replacing Faulty Components 11-17 11.3.1 Power Down the System 11.3.2 Remove the Fan Tray 11.3.3 Disconnect the Fans 11.3.4 Replace the Fans 11.3.5 Install the Fan Tray 11.3.6 Final Checks Before powering up the DECNIS 600 make sure that: · The fan tray screws are secure. · The protective cover for the power module is installed. 11.4 Temperature Sensor Complete the procedures in Sections 11.4.1 to 11.4.9 to remove and replace the temperature sensor in the DECNIS 600 unit. 11-24 Removing and Replacing Faulty Components 11.4.1 Power Down the System 11.4.2 Attach the Static Protection Equipment 11.4.3 Remove Network Interface Cards Follow the procedures in Section 7.6 to remove the Network Interface Card in slots 6 to 9. Place each card in its antistatic packaging. 11.4.4 Disconnect the Temperature Sensor 11.4.5 Remove the Temperature Sensor 11.4.6 Install the New Temperature Sensor 11.4.7 Connect the New Temperature Sensor 11.4.9 Final Checks Before powering up the system, make sure that: · All cards are seated correctly and connected to the backplane assembly. · All communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for details. 11.5 Backplane Complete the procedures in Sections 11.5.1 to 11.5.16 to remove and replace the backplane. Removing and Replacing Faulty Components 11-31 11.5.1 Power Down the System 11.5.2 Attach the Static Protection Equipment 11.5.3 Remove the Protective Cover 11.5.4 Remove the Power Module 11.5.5 Remove the Cards Using static protection equipment, remove all cards: 1. Follow the procedures in Chapter 6 to remove the processor card and the memory card. 2. Follow the procedures in Chapter 7 to remove the Network Interface Cards. 11-36 Removing and Replacing Faulty Components 11.5.6 Remove the Back Panel 11.5.7 Disconnect the Temperature Sensor 11.5.8 Remove the Backplane Assembly 11.5.9 Transfer the Fan Connector Plate 11.5.10 Install the Backplane Assembly 11.5.11 Connect the Temperature Sensor 11.5.12 Install the Cards Install the processor card, memory card, and Network Interface Cards: 1. Follow the procedures in Chapter 6 to install the processor card and memory card. 2. Follow the procedures in Chapter 3 to install the Network Interface Cards. Removing and Replacing Faulty Components 11-43 11.5.13 Install the Power Module 11.5.14 Replace the Protective Cover 11.5.15 Replace the Back Panel 11.5.16 Final Checks Before powering up the system make sure that: · All communications cables are installed correctly. Refer to the Cabling Instructions and Specifications card for each Network Interface Card. · The protective cover for the power module is installed. · All cards are seated correctly and connected to the backplane assembly. Removing and Replacing Faulty Components 11-47 Part IV ------------------------------------------------------------ Reference Information Part IV contains DECNIS 600 reference information: · Appendix A describes the displays and codes shown on the DECNIS 600. · Appendix B specifies the electrical, environmental, and physical requirements of the DECNIS 600. · Appendix C describes DECNIS 600 specifications for installations in the United Kingdom. · Appendix D shows how to dump the system. A ------------------------------------------------------------ Display Codes This appendix describes the DECNIS 600 LEDs and display codes: · LEDs on the power module · System displays on the processor card · LEDs on the Network Interface Cards, processor card, and memory card A.1 Power Module LEDs There are three LEDs on the power module. Table A-1 describes these LEDs. Table A-1 Power Display States ------------------------------------------------------------ LED State Description ------------------------------------------------------------ Green MODULE OK This LED indicates that the power module is working within its specified limits. Yellow OVERCURRENT This LED indicates that the current from one of the outputs on the power module has exceeded its maximum current limit. Follow the problem solving procedures in Chapter 9. Red OVERVOLTAGE This LED indicates that the voltage from one of the outputs on the power module has exceeded its maximum voltage limit. Follow the problem solving procedures in Chapter 9. ------------------------------------------------------------ Display Codes A-1 A.2 System Displays Figure A-1 System Self-Test Display Codes Figure A-2 System Operation Display Codes Figure A-2 (Cont.) System Operation Display Codes A.3 Module LEDs Figure A-3 shows the LED states that can be displayed on the cards. Note that the processor card and memory card LEDs do not have a HOTSWAP LED. If the card LEDs indicate a problem, follow the procedures in Chapter 9. A-6 Display Codes Figure A-3 Module LED States B ------------------------------------------------------------ Electrical, Environmental, and Physical Information This appendix specifies the electrical, environmental, and physical specifications for the DECNIS 600. B.1 Electrical Information Table B-1 shows the electrical requirements for the DECNIS 600. Table B-1 Electrical Specifications ------------------------------------------------------------ Specification 120 V Range 240 V Range ------------------------------------------------------------ Nominal voltage 100-120 Vrms 200-240 Vrms Number of supply phases 1 1 Nominal line frequency 50-60 Hz 50-60 Hz Power factor 0.95 0.85 Inrush current 90 A 90 A Maximum input power consumption 929 VA 1038 VA Maximum power available to system+ 600 W 600 W Maximum power dissipation 883 W 883 W Maximum leakage current 1 mA at 264 Vrms ------------------------------------------------------------ +Including processor card, memory card, fan tray, and Network Interface Cards. ------------------------------------------------------------ Electrical, Environmental, and Physical Information B-1 B.2 Environmental Information Table B-2 shows the environmental requirements for the DECNIS 600 unit and its components. If Network Interface Cards and distribution panels are stored separately, the same environmental specifications apply. Table B-2 Environmental Specifications ------------------------------------------------------------ Specification Operating Nonoperating ------------------------------------------------------------ Maximum altitude 2438 m (8000 ft) 4877 m (16,000 ft) Atmospheric pressure 750 mbar at 2438 m (8000 ft) 548 mbar at 4877 m (16,000 ft) Temperature range See Note 1 10 to 45°C (50 to 113°F) See Note 2 Relative humidity See Note 3 10% to 90% 10% to 90% ------------------------------------------------------------ Notes: 1. Reduce the maximum temperature specification by 1.8°C for each 1000 m (1°F for each 1000 ft) above sea level. 2. If you store the DECNIS 600 for longer than 60 days, it should be in a place that meets the DECNIS 600 operating specifications. If you store the DECNIS 600 for less than 60 days, it should be in a place that is between 4 0°C ( 40°F) and 66°C (151°F) with relative humidity below 95%. 3. During the operation or storage of the DECNIS 600, the environment must be noncondensing. Ventilation The DECNIS 600 cooling system is designed to be tolerant of various rack installation configurations. However, to provide adequate ventilation: · Do not block off more than one of the unit's inlet air vents (lower grilles). If one vent is blocked, allow at least 5 cm (2 in) clearance around the remaining vents. · Do not block off more than one of the unit's outlet air vents (upper grilles). If one vent is blocked, allow at least 10 cm (5 in) clearance around the other vent. · Do not allow the cooling air entering the DECNIS 600 to rise above 45°C (113°F). B-2 Electrical, Environmental, and Physical Information Acoustics Preliminary declared values for DECNIS 600 acoustics in accordance with ISO 9296 and ISO 7779 are: ------------------------------------------------------------ L WAd L pAm (bystander positions) ------------------------------------------------------------ Idle/Operating 5.8 bels 43 dBA ------------------------------------------------------------ Current values for specific configurations are available from Digital representatives. Schallemissionswerte Vorläufige Werteangaben nach ISO 9296 und ISO 7779/DIN45635-19: ------------------------------------------------------------ Schalleistungspegel L WAd B (A) Schalldruckpegel L pAm dB (A) (Zuschauerpositionen) ------------------------------------------------------------ Leerlauf/Betrieb 5,8 43 ------------------------------------------------------------ Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment Vertretungen erhältlich. Electrical, Environmental, and Physical Information B-3 B.3 Physical Information Table B-3 shows the weight of DECNIS 600 components. Figures B-1 and B-2 show the dimensions of the DECNIS 600. Table B-3 DECNIS 600 Weight Specifications ------------------------------------------------------------ Component Weight ------------------------------------------------------------ DECNIS 600 unit including Network Interface Cards + 40 kg (88 lb) maximum DECNIS 600 unit without Network Interface Cards + 33 kg (72 lb) Network Interface Card 1 kg (2.2 lb) Processor card 1 kg (2.2 lb) Memory card 1 kg (2.2 lb) Power module 7 kg (15.4 lb) Fan tray 3.4 kg (7.5 lb) Backplane 3 kg (6.6 lb) ------------------------------------------------------------ +Including power module, fan tray, backplane assembly, processor card, memory card, and seven Network Interface Cards. +Including power module, fan tray, backplane assembly, processor card, and memory card. ------------------------------------------------------------ Refer to the Network Interface Card Cabling Instructions and Specifications card for more information about Network Interface Card and distribution panel specifications. B-4 Electrical, Environmental, and Physical Information Figure B-1 DECNIS 600 Physical Dimensions Figure B-2 DECNIS 600 Frame Measurements C ------------------------------------------------------------ United Kingdom Specifications This appendix is for use with DECNIS 600 installations in the United Kingdom (UK). It includes safety information for UK installations. C.1 Safety Warning for UK Installations Only There is a safety label on each Network Interface Card that has ports connecting the DECNIS 600 to a Wide Area Network (WAN). This label is intended for users in the United Kingdom only. The safety label states: SAFETY WARNING. See instructions for use. For ports that are marked with the safety label, the following warning applies: ------------------------------------------------------------ WARNING ------------------------------------------------------------ The ports indicated by the safety label do not provide isolation sufficient to satisfy the requirements of BS6301. Therefore, apparatus connected to these ports must comply with one of the following: · The apparatus must be covered by OFTEL's General Approval NS/G/1234/J/100003. (All products supplied by Digital comply with this General Approval.) · The apparatus must conform to BS6301. · The apparatus must have previously been evaluated against British Telecom (Post Office) Technical Guides 2 or 26 and been given permission to attach. Other usage will invalidate any approval given to this apparatus. Interconnnection directly, or by way of other apparatus, of ports marked by the safety label with other ports that are marked or not United Kingdom Specifications C-1 so marked, may produce hazardous conditions on the network. Seek advice from a competent engineer before making any such connection. ------------------------------------------------------------ C.2 Direct Connection to a Digital Circuit (PTT) The DECNIS 600 is approved for direct connection to a particular digital circuit, including interconnecting cables with mating connectors conforming to BS6623 part 1 and part 4. C.3 Apparatus Between DECNIS 600 and a Digital Circuit (PTT) If any other apparatus, including cable or wiring, is to be connected between the DECNIS 600 and the point of connection to any particular digital circuit, then all the other apparatus must conform as follows: 1. The overall transmission characteristics of all the other apparatus shall be such as to introduce no material effect upon the electrical conditions presented to one another by the apparatus and the particular digital circuit. 2. All the other apparatus shall comprise only: · Apparatus approved (such apparatus may be subject to limitations on its use) for the purpose of connection between the apparatus and a particular digital circuit. · Cable or wiring complying with code of practice for the installation of apparatus covered by the standard or such other requirements as may be applicable. C.4 DECNIS 600 Information for BABT Conformance The following warnings apply to the DECNIS 600: ------------------------------------------------------------ Warning ------------------------------------------------------------ The connection to the telecommunications network must be disconnected before the mains plug is removed. ------------------------------------------------------------ C-2 United Kingdom Specifications ------------------------------------------------------------ Warning ------------------------------------------------------------ The connection to the telecommunications network is not to be hard wired. ------------------------------------------------------------ C.5 Power Module Information for BABT Conformance The following warning applies to the power module: ------------------------------------------------------------ Warning ------------------------------------------------------------ Use only with apparatus whose approval number begins with the letters NS. ------------------------------------------------------------ The following information and the specifications in Table C-1 apply to the power module: · This product complies with BS6301. Table C-1 Power Module Output ------------------------------------------------------------ Output ------------------------------------------------------------ Volts dc 5 12 12 2.1 24 (FAN 1 and 2) Amps 90 8.3 4.9 10 4 ------------------------------------------------------------ C.6 Network Interface Card Information for BABT Conformance Table C-2 shows the creepage and clearance information for DECNIS 600 Network Interface Cards that connect to a Wide Area Network (WAN). The creepage and clearance distances of x mm and y mm must be maintained between the Network Interface Card and the DECNIS 600 enclosure or any other component. United Kingdom Specifications C-3 Table C-2 Network Interface Card Clearance and Creepage Specifications ------------------------------------------------------------ Clearance x mm Creepage y mm Maximum Voltage+ Vrms or Vdc ------------------------------------------------------------ 2.0 2.4 (3.8)+ 50 2.6 3.0 (4.8)+ 125 4.0 5.0 (8.0)+ 250 4.0 6.4 (10.0)+ 300 ------------------------------------------------------------ +Voltage used or generated by other parts of the DECNIS 600 system. +Creepage distance where the DECNIS 600 is subject to conductive pollution or dry nonconductive pollution which could become conductive due to condensation. ------------------------------------------------------------ These distances can be checked by measuring between the adjacent parts as shown in Figure C-1. Clearance distance is shown by the identifier x, which is the shortest distance in air between two points. Creepage distance is shown by the identifier y, which is the path taken around the system between the same two points. If you are in doubt, consult a competent telecommunications safety engineer for advice. Failure to install a Network Interface Card in accordance with these instructions will invalidate the BABT approval. C-4 United Kingdom Specifications Figure C-1 Network Interface Card Clearance and Creepage Distances D ------------------------------------------------------------ Dumping the System To dump the contents of the system to a load host, press the dump button on the processor card: ------------------------------------------------------------ Index A ------------------------------------------------------------ Acoustics, B-3 Altitude, B-2 Antistatic kit, 3-2, 5-3 attaching, 3-4, 5-4 Atmospheric pressure, B-2 ATTENTION state, 4-11 B ------------------------------------------------------------ BABT information UK installations, C-2 Back panel removing, 11-37 replacing, 11-46 Backplane assembly installing, 11-41 removing, 11-39 replacing, 11-31 C ------------------------------------------------------------ Circuit breaker, 10-5 Clip nuts attaching, 2-3 Communications cables attaching, 3-8 installing, 5-10 D ------------------------------------------------------------ DECnet/OSI, xi DEC Network Integration Server 600 See DECNIS 600 DECNIS 600 acoustic information, B-3 configuration card, xiii dumping, D-1 environment, B-2 events, 9-2 installation, 2-1 loading, 4-10 position, 1-3, 2-2 power up, 4-2 reboot, 9-3 reset, 10-81, 10-85 size, B-4 support, 2-5 system displays, 4-5 temperature, 3-10, 5-15 unpacking, 1-3 ventilation, B-2 weight, B-4 Dimensions DECNIS 600, B-4 Distribution panel installing, 3-8, 5-10 position, 1-2 Dump, D-1 Dump button, 10-81, 10-85 Index-1 E ------------------------------------------------------------ Event messages, 9-2 F ------------------------------------------------------------ Fan connector plate, 11-40 Fans installing, 11-22 removing, 11-21 replacing, 11-17 Fan tray installing, 11-16 removing, 11-13 replacing, 11-11 FAULT LED, 4-7, 5-13 H ------------------------------------------------------------ Hotswap description, 5-1 HOTSWAP LED, 5-13 Humidity, B-2 K ------------------------------------------------------------ Kit contents, 1-3 L ------------------------------------------------------------ LAN See Local Area Network LED, xiv Light Emitting Diode See LED Load, 4-10 Local Area Network, xi Loopback connector, 5-11 Loopback testing, 5-11 M ------------------------------------------------------------ Memory card FAULT LED, 4-7, 4-11 installing, 6-1 LEDs, 6-14 module self-test, 6-14 position, 6-2 removing, 6-6 Modem cabling, 1-1 Module self-test, 4-6, 5-11 description, 4-4 loopback, 5-11 N ------------------------------------------------------------ NCL, xi Network Control Language See NCL Network Interface Card ATTENTION state, 4-11 configuration information, xiii enabling, 3-9, 5-11 FAULT LED, 4-7, 4-11, 5-13 hotswap, 5-1 HOTSWAP LED, 5-13 installing, 3-6, 5-6 kit, 3-2 LEDs, 5-12 loopback, 5-11 module self-test, 5-11 no LEDs lit, 4-11 order, 3-2, 5-3 packaging, 3-10 READY LED, 5-12 slots, 3-2, 5-3 switch, 3-9, 5-11 NIC See Network Interface Card Noise, B-3 Index-2 P ------------------------------------------------------------ Position safety standards, 1-3 Power off, 3-3 on, 4-2 rack requirements, 1-2 Power cord fault, 10-7 installing, 4-2 length, 1-2 Power module installing, 11-9 LEDs, 4-3 MODULE OK, 4-4 no LEDs lit, 4-4 OVERCURRENT, 4-4 OVERVOLTAGE, 4-4 protective cover, 6-5 removing, 11-4 replacing, 11-4 Processor card FAULT LED, 4-7, 4-11 installing, 6-1 LEDs, 6-14 module self-test, 6-14 position, 6-2 removing, 6-6 Protective cover removing, 6-5 replacing, 6-12 R ------------------------------------------------------------ Rack access, 1-3 brackets, 2-7 depth, 2-5 fittings, 2-3 power, 1-2 size, 1-2 stability, 1-2 READY LED, 4-6, 5-12 Reboot Reboot (Cont.) information, 9-3 S ------------------------------------------------------------ Safety information UK installations, C-1 Safety symbols, xiv Screwdrivers, 1-5, 3-2 Screws attaching, 2-12 Service Person description, xi Site preparation, 1-1 Slot allocation, 3-2, 5-3, 6-2 Slot covers, 3-10, 5-15 removing, 3-5, 5-5 Static protection, 3-4, 5-4 Support brackets, 1-5 installing, 2-5 position, 2-7 Symbols, xv System testing, 4-4 System displays, 4-5 monitoring, 6-16 System operation display, 4-9 System self-test, 4-8 description, 4-4 System self-test display, 4-9 T ------------------------------------------------------------ Temperature, B-2 Temperature sensor installing, 11-29 removing, 11-27 replacing, 11-24 Template, 1-5, 2-2 Training, xi Index-3 V ------------------------------------------------------------ Ventilation, B-2 Vents, 2-7 W ------------------------------------------------------------ WAN See Wide Area Network Wide Area Network, xi Index-4