_ FCO DWZZA-AA-S001, AC input connector may pull free of unit (Safety) Field Application Document (FA) ______________________________________________________________________________ | DIGITAL FCO CATEGORY PAGE 1 | | [S] OF 3 | |______________________________________________________________________________| | FIELD CHANGE ORDER NUMBER: DWZZA-AA-S001 | |______________________________________________________________________________| | APPLICABILITY: This "S" coded FCO only applies to the DWZZA-AA, table top | | SCSI BUS signal converter. Serial number of effected units range from | | CX409xxxxx to CX420xxxx and are revision "C2" or lower. These serial numbers| | equate to products shipped from Feburary to May of 1994. Only the | | DWZZA-AA units are effected. | |______________________________________________________________________________| | PROBLEM & SYMPTOM: It has been discovered that the AC input connector can | | be pulled free of the unit during removal of the power cord. If the | | product end of the power cord is removed before the wall plug is | | removed, and the connector pulls free, exposed terminals could short | | against the metal plate. It has been determined that this is a safety | | issue. | |______________________________________________________________________________| | SOLUTION: Replace the DWZZA-AA with serial numbers between | | CX409xxxxx and CX420xxxxx. | | with Rev. "D01" or higher | |______________________________________________________________________________| | QUICK CHECK: Check for Serial Numbers | | | | between CX409xxxxx and CX420xxxxx Rev. "C2" or lower. | |______________________________________________________________________________| | PRE/CO-REQUISITE FCO: None | MFIT HRS | | | 1.0 | |___________________________________________________________________|__________| | TOOL/TEST EQUIPMENT: None | | | |______________________________________________________________________________| | FCO PARTS INFORMATION | |______________________________________________________________________________| | FCO KIT NO. | DESCRIPTION OF CONTENTS | |______________|_______________________________________________________________| |EQ-01705-01 | DWZZA-AA SCSI Adapeter Table Top | | | | |FA-05042-01 | FCO Document | | | | |______________|_______________________________________________________________| | FCO CHARGING INFORMATION (See Last Page) | |______________________________________________________________________________| | APPROVALS | |______________________________________________________________________________| |TECH. ENGINEER |BUSINESS MGR. |DS LOGISTICS |DS PRODUCT SAFETY | |Charlie Schnare |Henk Oolders |Dennis King |Robert Brister | |_________________|____________________|___________________|___________________| |IDC PUBLISHING |PARTS AVAILABILITY |FCO REVISION |FCO RELEASE DATE | |Diane MacDonald |August 1994 |A |25 August 1994 | |_________________|____________________|___________________|___________________| FIELD APPLICATION DOCUMENT (FA), Continuation Page +---------------------------+ | | | | | | | | | | FCO DWZZA-AA-S001 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 2 OF 3 +---------------------------+ | _________________________________|______________________________________ ======================================================================= Replacement of the DWZZA-AA should be a scheduled call. Customer should be instructed to remove all traffic from the DWZZA-AA prior to removal of any power or cables. ======================================================================= REMOVE AND REPLACE THE DWZZA-AA _______________________________ STEP 1: Remove unit power from the DWZZA-AA using the toggle switch. STEP 2: Disconnect the power cord from the power source outlet. STEP 3: Remove the power cord from the DWZZA-AA power receptacle. STEP 4: Remove all the SCSI cables attached to the DWZZA-AA. REPLACE THE DWZZA-AA WITH OPTION REV. "D01" OR GREATER ______________________________________________________ STEP 1: Re-attach all the SCSI cables to the DWZZA-AA. STEP 2: Connect the power cord to the DWZZA-AA power receptacle. STEP 3: Connect the power cord to the power source outlet. STEP 4: Turn on power to the DWZZA-AA with the toggle switch. STEP 5: Turn system over to the customer to connect bus traffic. SERIAL NUMBER MAP ----------------- CX 4 09 xxxxx | | | | | | | |- 5 digit numeric sequence number | | | | | |- 2 digit calendar week; e.g. '09' = first week of March | | | |- 1 digit calendar year; e.g. '4' = 1994 | |- 2 digit site code; e.g. 'CX' = Colorado (CXO) ___________________________________________________________________ FIELD APPLICATION DOCUMENT (FA), Continuation Page +---------------------------+ | | | | | | | | | | FCO DWZZA-AA-S001 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 3 OF 3 +---------------------------+ | _________________________________|______________________________________ LARS USA APA EUROPE COVERAGE CODE (a)Contract W U K Warranty W U W Inhouse A Invoiced per Call F (b)IN-DEC Contract K U Non Contract/Non Warranty F F (c)RTD/Off-site Agreement W U Hardware Segment Code 111 111 Product Line 007 007 BBC code for K W A 111 BBC code for F 007 DEC Option DWZZA-AA DWZZA-AA DWZZA-AA Option ID N/A N/A N/A Type of Call M M REQUEST TYPE I Action Taken D D Y QUALITY CODES M,L,J,R,X,A,Y,Z Fail Area-Module FCO DWZZA-AA-S001 DWZZA-AA-S001 DWZZA-AA-S001 FCO-Comments Material Used EQ-01705-01 EQ-01705-01 EQ-01705-01 (a) Warranty Optimum, Warranty Standard and Warranty Basic (on-site) Agreements; * Note material (only) free of charge for all customers. (b) Applies to IN-DEC Area Only (c) RTD=Return to Digital or Off-site Agreements; If Field Engineer On-site, use Activity Code "F". ______________________________________________________________________________ | FCO CHARGING INFORMATION | |______________________________________________________________________________| | WARRANTY/CONTRACT || NONWARRANTY/NONCONTRACT | |___________________________||_________________________________________________| | ON-SITE | OFF-SITE || ON-SITE | OFF-SITE | MATERIAL ONLY | |_____________|_____________||_____________|_____________|_____________________| |TRAVEL/| EQ | | EQ ||TRAVEL/| EQ | | EQ |ORDER-ADMIN,HANDLING | |INSTALL| KIT |INSTALL| KIT ||INSTALL| KIT |INSTALL| KIT |PKG,SHIPPING & EQ KIT| |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | DEC | DEC | DEC | DEC || DEC |DEC | DEC | DEC | | |_______|_____|_______|_____||_______|_____|_______|_____|_____________________|