_ FCO KN02-AA-F003, Multi-purposed, firmware not booting supported devices ______________________________________________________________________________ | DIGITAL FCO CATEGORY PAGE 1 | | [F] OF 3 | |______________________________________________________________________________| | FIELD CHANGE ORDER NUMBER: KN02-AA-F003 | |______________________________________________________________________________| | APPLICABILITY: All KN02 system modules (70-26722-03) with a revision of C01 | | or before will need to be replaced. <<>> | |______________________________________________________________________________| | PROBLEM & SYMPTOM: This FCO is multi-purposed and will resolve several | | different problems. A list of the problems that will be corrected by this | | FCO can be found on Page 2. | |______________________________________________________________________________| | SOLUTION: Installation of contents of EQ-kit. <<>> | |______________________________________________________________________________| | QUICK CHECK: New labels attached to the rear chassis will show the part # and| | rev. Any 70-26722-03 chassis without such label OR any chassis showing a | | revision of C or before should be replaced with the FCO Kit. | |______________________________________________________________________________| | PRE/CO-REQUISITE FCO: KN02-AA-O001 | MTTI HRS | | | 1.0 Hrs | |___________________________________________________________________|__________| | TOOL/TEST EQUIPMENT: | | N/A | |______________________________________________________________________________| | FCO PARTS INFORMATION | |______________________________________________________________________________| | FCO KIT NO. | DESCRIPTION OF CONTENTS | EQ KIT VARIATION | |______________|____________________________________________| APPLICABILITY | |EQ-01620-01 | 1 70-26722-03 KN02 System Module | | | | | | |FA-04953-01 | 1 FCO Document | N/A | |______________|____________________________________________|__________________| | FCO CHARGING INFORMATION | |______________________________________________________________________________| | WARRANTY/CONTRACT || NONWARRANTY/NONCONTRACT | |___________________________||_________________________________________________| | ON-SITE | OFF-SITE || ON-SITE | OFF-SITE | MATERIAL ONLY | |_____________|_____________||_____________|_____________|_____________________| |TRAVEL/| EQ | | EQ ||TRAVEL/| EQ | | EQ |ORDER-ADMIN,HANDLING | |INSTALL| KIT |INSTALL| KIT ||INSTALL| KIT |INSTALL| KIT |PKG,SHIPPING & EQ KIT| |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | DEC |DEC | DEC |DEC || CUS |CUS | CUS | CUS | CUS | |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | APPROVALS | |______________________________________________________________________________| | CSSE |CSL LOGISTICS | CS PRODUCT SAFETY | | Joe Amorelli |Carol Sarasin | Robert Brister | |___________________|____________________________|_____________________________| | CSSE MANAGER |This document is published | FCO RELEASE DATE | | John Leeds |on multiple media including | 25 November 1991 | |___________________|hardcopy, Customer Services |_____________________________| | MICROMEDIA |Microfiche Libraries, | FCO REVISION | | Diane MacDonald |Customer Services CD-ROM and| A | |___________________|MDS Microfiche Libraries. |_____________________________| | POPULATION |It is also distributed | PARTS AVAILABILITY | | |electronically via TIMA. | November, 1991 | |___________________|____________________________|_____________________________| +---------------------------+ | | | | | | | | | | FCO KN02-AA-F003 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 2 OF 3 +---------------------------+ | _________________________________|______________________________________ Problems Symptoms: (Continued from Page 1) 1. Not supporting (as advertised) a tablet, puck and stylus. 2. Not supporting (as advertised) the Turbochannel VME option. 3. SCSI firmware will not boot supported devices (RRD42, Rdat, QIC). 4. Experiencing unpredictable system hangs due to one of the following: · Overshoot on the SCSI pals · Overshoot on the system state pals · Delay line component problems 5. Non-conformance with the Turbochannel DMA specifications. 6. Corrosive foam strips within the system enclosure that deteriorates the etch on the system module causing the inability to boot and or function properly. 7. The foam strips within the system enclosure do not meet the required U.L. ratings of a substance that comes in contact with current carrying components. ****************************************************************** * INSTRUCTIONS: * * * * 1) Observe proper ESD procedures while installing the FCO * * * * 2) Installation of this FCO should be done in the same * * manner as replacing any Decstation 5000 model 200 * * system module . * * * ****************************************************************** Installation Procedures: 1) Shutdown the system Software, if necessary follow the instructions that came with the workstation software to shut down the software. 2) Turn off the system by pressing the " 0 " on the on/off switch on the back of the unit. 3) Remove the cover from the unit (Continued on Page 3) +---------------------------+ | | | | | | | | | | FCO KN02-AA-F003 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 3 OF 3 +---------------------------+ | _________________________________|______________________________________ 4) Remove the Turbochannel options. 5) Remove the memory modules. 6) Remove the power supply. 7) Exchange the existing KN02 system module/chassis enclosure with the EQ kit upgraded system module/chassis enclosure. 8) Reinstall the power supply, memory modules and Turbochannel options. 9) Remove the serial number plaque from the old chassis and reinstall it on the new chassis. 10) Replace cover on the system unit and connect cables if needed to the Turbochannel options. 11) Turn on the system unit and monitor. 12) Record activity on LARS as per the following example: LARS CATEGORY F USA GIA EUROPE Activity - (a)Contract and Warranty W U Y (b)IN-DEC Contract K Hardware Segment Code 111 01 01 Non Contract/Non Warranty F F F (c)RTD/Off-site Agreement F Product Line 01 01 01 DEC Option KN02-AA KN02-AA KN02-AA Type of Call M M M Action Taken D D I Fail Area-Module-FCO-Comments KN02-AA-F003 KN02-AA-F003 KN02-AA-F003 Material Used EQ-01620-01 EQ-01620-01 EQ-01620-01 (a) Warranty Optimum, Warranty Standard and Warranty Basic (on-site) Agreements. (b) Applies to INDEC AREA ONLY - Warranty Optimum, Warranty Standard and Warranty Basic (on-site) Agreements. (c) RTD=Return to Digital or Off-site Agreements; If Field Engineer On-site, use Activity Code "F". \\KN02-AA \\FCO_DOCS \^ KN02 \\KN02 \\DECSTATION 5000 \\1992