_ FCO KN03-GA-O001 DS5000 Model 240 & DS5900 generate erroneous data ______________________________________________________________________________ | DIGITAL FCO CATEGORY PAGE 1 | | [O] OF 4 | |______________________________________________________________________________| | FIELD CHANGE ORDER NUMBER: KN03-GA-O001 | |______________________________________________________________________________| | APPLICABILITY: | | | | All DS5000 Model 240 and DS5900 systems with daughter cards, part number | | 54-20627-01 OR KN03 CPU daughter cards, part number 54-20627-02 BELOW | | rev. B01, will need to be replaced by the FCO. | | | | | | | |______________________________________________________________________________| | PROBLEM & SYMPTOM: | | This FCO is needed because it has been determined that DS5000 Model 240 | | Workstations and Servers and DS5900 Servers may generate erroneous data | | while computing double precision floating point calculations. This is done | | without warning. | | | | | |______________________________________________________________________________| | SOLUTION: | | Install module 54-20627-02 rev. B01 or higher. | | | | | |______________________________________________________________________________| | QUICK CHECK: | | Only 54-20627-02 modules with revision B01 or higher do not require this | | FCO. | | | |______________________________________________________________________________| | PRE/CO-REQUISITE FCO: | MTTI HRS | | None | 1.0 Hrs. | |___________________________________________________________________|__________| | TOOL/TEST EQUIPMENT: | | N/A | |______________________________________________________________________________| | FCO PARTS INFORMATION | |______________________________________________________________________________| | FCO KIT NO. | DESCRIPTION OF CONTENTS | |______________|_______________________________________________________________| |EQ-01655-01 |1 54-20627-02 KN03 CPU card | | | | |FA-04991-01 |1 FA Document | | | | |______________|_______________________________________________________________| | FCO CHARGING INFORMATION (See Last Page) | |______________________________________________________________________________| | APPROVALS | |______________________________________________________________________________| |TECH. ENGINEER |ENG. BUSINESS MGR. |DSHQ LOGISTICS |DS PRODUCT SAFETY | | | |Carol Sarasin | | |_________________|____________________|___________________|___________________| |MICROMEDIA |PARTS AVAILABILITY |FCO REVISION |FCO RELEASE DATE | |Kim Marrama | |A | | |_________________|____________________|___________________|___________________| +---------------------------+ | | | | | | | | | | FCO KN03-GA-O001 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 2 OF 4 +---------------------------+ | _________________________________|______________________________________ ****************************************************************** * CAUTION * * * * Observe proper ESD procedures while installing this FCO. * * * * * ****************************************************************** Installation Instructions: Note: Installation of this FCO should be done in the same manner as replacing any 54-20627-02 CPU daughter card. The following procedure can be used: 1) Shutdown the system software, if necessary follow the instructions that came with the workstation software or have the customer shut down the software. 2) Turn off the system power. 3) Disconnect the power cord from the power source. 4) Open the chassis to expose the daughter card. (Refer to Figure 1 for location information) 5) Remove the existing daughter card. 6) Install the new daughter card provided in the EQ kit. 7) Close chassis and replace all covers. 8) Power-on the system. 9) Assure all power-up diagnostics pass and system boots properly. +---------------------------+ | | | | | | | | | | FCO KN03-GA-O001 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 3 OF 4 +---------------------------+ | _________________________________|______________________________________ Figure 1 --|-----|-|--------|-|--------|-|-|-===-===-|------|--|-------|-- | |_____| |________| |________| | | |------|--|-------| | | | | | | |_| | | | | | | | | | | DS5000 Model 200 & DS5900 Mother Board | | | | | | | | | | ___________________ ___________________ ___________________ | | | TURBO | | CHANNEL | | SLOTS | | | ------------------- ------------------- ------------------- | | ____________________ | | |o::::::::::::::::o| ============================ | | | :::::::::::::::: | ============================ | | | -------- | ============================ | | | | | | ============================ | | | | | ----|------ ============================ | | | | | | || | ============================ | | | -------- ----| | ============================ | ----|-->| ------- ----| | ============================ | | | | | | | || | ============================ | | | | | | ----| | ============================ | | | ------- ----| | ============================ | C | | |heat | | ||------ ============================ | P | | | sink| ----| ============================ | U | |o ------- o| ============================ | | |__________________| ============================ | D || | Memory | A || | O O | U ----------------------------------------------------------------- G H T E R C A <----- Part number 54-20627-02 should be rev. B01 or higher R D +---------------------------+ | | | | | | | | | | FCO KN03-GA-O001 | d | i | g | i | t | a | l | | | | | | | | | | | PAGE 4 OF 4 +---------------------------+ | _________________________________|______________________________________ LARS USA GIA EUROPE Activity - (a)Contract and Warranty W U Y (b)IN-DEC Contract K U Non Contract/Non Warranty F F F (c)RTD/Off-site Agreement F U Hardware Segment Code 111 111 Product Line 031 DEC Option KN03-GA KN03-GA KN03-GA Option ID X N/A N/A Type of Call M M M Action Taken D D I Fail Area-Module-FCO-Comments KN03-GA-O001 KN03-GA-O001 KN03-GA-O001 Material Used EQ-01655-01 EQ-01655-01 EQ-01655-01 (a) Warranty Optimum, Warranty Standard and Warranty Basic (on-site) Agreements; * Note material (only) free of charge for all customers. (b) Applies to IN-DEC Area Only (c) RTD=Return to Digital or Off-site Agreements; If Field Engineer On-site, use Activity Code "F". ______________________________________________________________________________ | FCO CHARGING INFORMATION | |______________________________________________________________________________| | WARRANTY/CONTRACT || NONWARRANTY/NONCONTRACT | |___________________________||_________________________________________________| | ON-SITE | OFF-SITE || ON-SITE | OFF-SITE | MATERIAL ONLY | |_____________|_____________||_____________|_____________|_____________________| |TRAVEL/| EQ | | EQ ||TRAVEL/| EQ | | EQ |ORDER-ADMIN,HANDLING | |INSTALL| KIT |INSTALL| KIT ||INSTALL| KIT |INSTALL| KIT |PKG,SHIPPING & EQ KIT| |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | DEC | DEC | DEC | DEC || CUS | CUS | CUS | CUS | CUS | |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| \\FCO_DOCS \\KN03 \\DECstation 5000 \\DECstation 5900