_ FCO 9XXX-O002, Build up of residue resulting in funct failures ______________________________________________________________________________ | DIGITAL FCO CATEGORY PAGE 1 | | [O] OF 10 | |______________________________________________________________________________| | FIELD CHANGE ORDER NUMBER: 9XXX-O002 | |______________________________________________________________________________| | APPLICABILITY: Upgrade all systems and field spares that have the suspect | | MCUs listed in Appendix A of this document (See page 5). | | | |______________________________________________________________________________| | PROBLEM & SYMPTOM: The pedestal on which the die sits during the encapsula- | | tion process in Mfg. was not cleaned and the build up of residue may have | | caused the top surface of the die to come in contact with the syringe needle | | point, resulting in possible gross functional failures. | |______________________________________________________________________________| | SOLUTION: Digital is replacing Logic which may have long term reliability | | implications. | |______________________________________________________________________________| | QUICK CHECK: | | Reference MCU serial number list in Appendix A. | |______________________________________________________________________________| | PRE/COREQUISITE FCO: | MTTI HRS | | N/A | 2 hrs | |___________________________________________________________________|__________| | TOOL/TEST EQUIPMENT: | | | EK-KA901-MG VAX 9000 System Maintenance Guide, Vol 1 | | |______________________________________________________________________________| | FCO PARTS INFORMATION | |______________________________________________________________________________| | FCO KIT NOA. | DESCRIPTION OF CONTENTS | EQ KIT VARIATION | |______________|____________________________________________| APPLICABILITY | | EQ-01609-XX | See Page 2 for contents | | | FA-04941-01 | FCO Document | | | | | | |______________|____________________________________________|__________________| | FCO CHARGING INFORMATION | |______________________________________________________________________________| | WARRANTY/CONTRACT || NONWARRANTY/NONCONTRACT | |___________________________||_________________________________________________| | ON-SITE | OFF-SITE || ON-SITE | OFF-SITE | MATERIAL ONLY | |_____________|_____________||_____________|_____________|_____________________| |TRAVEL/| EQ | | EQ ||TRAVEL/| EQ | | EQ |ORDER-ADMIN,HANDLING | |INSTALL| KIT |INSTALL| KIT ||INSTALL| KIT |INSTALL| KIT |PKG,SHIPPING & EQ KIT| |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | DEC |DEC |DEC |DEC || N/A |N/A |N/A |N/A |N/A | |_______|_____|_______|_____||_______|_____|_______|_____|_____________________| | APPROVALS | |______________________________________________________________________________| | CSSE | FSHQ LOGISTICS | FS PRODUCT SAFETY | | Tom Daley | Dick Joseph | Robert Brister | |___________________|____________________________|_____________________________| | CSSE MANAGER |This document is published | FCO RELEASE DATE | | Dino Genova |on multiple media including | 1 April 1991 | |___________________|hardcopy, Customer Services |_____________________________| | MICROMEDIA |Microfiche Libraries, | FCO REVISION | | Diane MacDonald |Customer Services CD-ROM and| A | |___________________|MDS Microfiche Libraries. |_____________________________| | POPULATION | | PARTS AVAILABILITY | | 144 | | 18-MAR-91 | |___________________|____________________________|_____________________________| _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 2 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ E.Q. Kit Applicability (cont.) ------------------------------ QTY EQ KIT CONTENTS --- ------ -------- 1 ea EQ-01609-01 F6-P1001-AA DST MCU 1 ea EQ-01609-02 F6-P1002-AA INT MCU 1 ea EQ-01609-03 F6-P1004-AA FAD MCU 1 ea EQ-01609-04 F6-P1005-AA CTL MCU 1 ea EQ-01609-05 F6-P1007-AA XBR MCU 1 ea EQ-01609-06 F6-P1008-AA OPU MCU 1 ea EQ-01609-07 F6-P1012-AA DTB MCU 1 ea EQ-01609-08 F6-P1013-AA CTU MCU 1 ea EQ-01609-09 F6-P1014-AA VRG MCU 1 ea EQ-01609-10 F6-P1015-AA CCU MCU 1 ea EQ-01609-11 F6-P1017-AA VAD MCU 1 ea EQ-01609-12 F6-P1019-AA DAX MCU 1 ea EQ-01609-13 F6-P1020-AA DBX MCU 1 ea EQ-01609-14 F6-P1011-AA DTA MCU 4 ea 12-29836-01 Screws will be added to each EQ kit. 1 ea FA-04941-01 FA Document will be contained in each EQ kit MCU Removal and Replacement Procedure ------------------------------------- 1. Follow procedures in EK-KA901-MG VAX 9000 Family System Maintenance Guide, Volume 1 for shut down, MCU removal and replacement and start up procedures. 2. Once the MCU R-R procedures are completed, as described in EK-KA901-MG perform the following: Where "n" is the CPU in which the new MCU(s) will be installed: >>> SENSE CPU n >>> SHOW CONFIG/RINGS/CPU:n (Verify that no mismatches occur) _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 3 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ >>> TEST/SCAN/LOG/TRACE/ISOLATION/CPU:n >>> TEST/SCAN/LOG/TRACE/ISOLATION/SCU ! If SCU MCUs replaced >>> SET CLOCK/SCU/CPU:ALL OFF >>> TEST/SCU/CPU:n >>> TEST/STRUCTURE/ALL/LOG/CPU:n >>> TEST/STRUCTURE/ALL/LOG/SCU ! If SCU MCUs replaced >>> I/K >>> @[TOOLS]CPUn_ZFLEX >>> I/K >>> SET BOOTSET/PRIMARY:n >>> LOAD [SYSMAINT]EVKAA >>> ST 200 >>> ^P >>> HALT/CPU:ALL >>> I/K/B >>> @[CONSOLE]CLEAR_MEMORY >>> SET BOOTSET/PRIMARY:n Load VDS and run the following MACRO level Diagnostics: EVKAQ EVKAR EVKAS EVKAT EVKAU EVKAV EWKAX EWKMP DS> EXIT >>> HALT/CPU:ALL >>> I/K >>> B Boot VMS and run UETP for 6 hours 3. Report this FCO activity on the LARS form in the "Fail Area/ Module/FCO/Comments" column as per the example on Page 4. _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 4 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ LARS FORM --------- USA GIA EUROPE Activity - (a)Contract and Warranty W U Y (b)IN-DEC Contract K Hardware Segment Code 111 Non Contract/Non Warranty F F F (b)RTD/Off-site Agreement F Product Line 01 DEC Option 9XXX 9XXX 9XXX Type of Call M M M Action Taken D D I Fail Area-Module-FCO-Comments 9XXX-O002 9XXX-O002 9XXX-O002 Material Used EQ-01609-XX EQ-01609-XX EQ-01609-XX (a) Warranty Optimum, Warranty Standard and Warranty Basic (on-site) Agreements; * Note material (only) free of charge for all customers. (b) Applies to IN-DEC Area Only (c) RTD=Return to Digital or Off-site Agreements; If Field Engineer On-site, use Activity Code "F". _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 5 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ Appendix A - Affected MCUs by serial number GIA RECALL MCUs IN CUSTOMER MACHINES ------------------------------------------------------------------------------- CUSTOMER OPTION SERIAL NUMBER ------------------------------------------------------------------------------- TRANSALTA - CANADA P1001-AA CT04900467 P1013-AA CT05000460 P1013-AA CT05000454 OYO - JAPAN P1001-AA CT10300564 (WAS REMOVED AFTER INSTALL) JRC - JAPAN P1004-AA CT10500590 (WAS REMOVED BEFORE INSTALL) US RECALL MCUs IN CUSTOMER MACHINES ------------------------------------------------------------------------------- CUSTOMER OPTION SERIAL NUMBER ------------------------------------------------------------------------------- HONEYWELL P1001-AA CT10100509 LOCKHEED 3 P1001-AA CT10200548 SCHLUMB 1 P1001-AA CT10400581 SCHLUMB 2 P1002-AA CT04900456 LOCKHEED 2 P1004-AA CT10100527 CSX 2 P1004-AA CT10100530 P1015-AA CT04900413 P1019-AA CT04900493 CSX 1 P1007-AA CT04900446 LOCKHEED 1 P1012-AA CT04900436 P1015-AA CT04900415 CORSTAR P1013-AA CT04900443 ITT RESRC P1013-AA CT04900445 PROG RESRC P1013-AA CT05000457 GLAXO P1013-AA CT05000459 P1015-AA CT04900411 P1019-AA CT04900491 MENTAL RET P1013-AA CT05000468 HUGHES AIR P1013-AA CT05000469 P1013-AA CT05000480 _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 6 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ USERS P1013-AA CT05000474 RJR P1019-AA CT04900490 P1020-AA CT04900475 RECALL MCUs LOCATED IN GIA ------------------------------------------------------------------------------- COUNTRY OPTION (A2 AND F6) SERIAL NUMBER ------------------------------------------------------------------------------- JAPAN F6-P1001-AA CT10300568 F6-P1001-AA CT10300559 F6-P1001-AA CT10300552 CANADA - EDMONTON F6-P1001-AA CT04900466 F6-P1001-AA CT10200538 CANADA - OTTAWA F6-P1013-AA CT05000477 (KOREA ONLY SITE YET TO BE CHECKED) RECALL MCUs LOCATED IN US AREA* ------------------------------------------------------------------------------- LOGISTICS SUPPORT SITE(IF KNOWN) OPTION (A2 AND F6) SERIAL NUMBER ------------------------------------------------------------------------------- A2 OR F6-P1001-AA CT04900465 F6-P1001-AA CT10100508 F6-P1001-AA CT10200534 F6-P1001-AA CT10200544 EL SEGUNDO, CA F6-P1001-AA CT10300560 EL SEGUNDO, CA F6-P1001-AA CT10300561 SEATTLE, WA F6-P1001-AA CT10300565 SEATTLE, WA F6-P1001-AA CT10300571 F6-P1001-AA CT10300572 SEATTLE, WA F6-P1001-AA CT10300573 LANDOVER, MD F6-P1001-AA CT10300574 F6-P1001-AA CT10300576 F6-P1001-AA CT10400579 F6-P1004-AA CT10200535 F6-P1008-AA CT04900431 F6-P1008-AA CT04900434 F6-P1008-AA CT10100504 _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 7 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ F6-P1013-AA CT04800384 F6-P1013-AA CT04900440 F6-P1013-AA CT04900442 F6-P1013-AA CT04900446 F6-P1013-AA CT04900447 F6-P1013-AA CT04900449 F6-P1013-AA CT05000455 F6-P1013-AA CT05000461 F6-P1013-AA CT05000470 F6-P1013-AA CT05000471 F6-P1013-AA CT05000484 ------------------------------------------------------------------------------- RECALL MCUs THAT MAY BE IN THE FIELD ------------------------------------------------------------------------------- A2, F6 OR P1001-AA CT10100511 P1001-AA CT10200543 P1001-AA CT10500606 P1005-AA CT10500564 P1013-AA CT05000456 P1013-AA CT05000473 P1013-AA CT05000482 P1015-AA CT10300477 P1019-AA CT04900484 P1019-AA CT04900487 P1019-AA CT10200533 P1019-AA CT10500584 P1019-AA CT10500588 P1019-AA CT10500591 P1019-AA CT10500593 P1019-AA CT10500598 _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 8 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ The following is a list of the RECALL MCU's which have been shipped to Europe. Units affected have been shipping since mid-December mainly as Upgrades. Owing to some problems in our tracability system we do not have full details on a portion of the upgrade population. The Customer Name (Systems) and Country (Upgrade sets) are attached to part number and serial number below. In total there are 69 MCU's involved broken out as follows; * 15 in 5 Customer Systems , * 21 in known Upgrade sets , * 33 which shipped either as P1's , Spares or Upgrades . VAX9000 SYSTEMS IN FIELD WITH SUSPECT MCU'S ============================================= 1) VBO BENCHMARK CENTRE (IEG, France) -------------------------------------- CPU0 P1002 (CT04900452) P1007 (CT04900452) CPU1 P1001 (CT00200546) P1002 (CT05000466) P1004 (CT10100532) 2) DEPARTMENT OF TRANSPORT (UK) -------------------------------- P1002 (CT05000467) 3) PJG - UNIVERSITY OF LAUSANNE (SWITZERLAND) ---------------------------------------------- P1002 (CT04900453) P1011 (CT04900442) P1012 (CT04900441) P1013 (CT05000478) 4) FAG KUGEFISCHER (GERMANY/SWITZERLAND ??) -------------------------------------------- P1004 (CT10100529) P1008 (CT10100503) P1015 (CT04900412) P1020 (CT04900477) 5) DEPARTMENT OF SOCIAL WELFARE (IRELAND) ------------------------------------------ P1011 (CT04900443) _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 9 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ MCU's As Part of UPGRADE SETS Country of Upgrade Option Serial Number ----------------------------------------------------------- DENMARK P1001-AA CT10100510 SWITZERLAND P1001-AA CT10300556 SWITZERLAND P1001-AA CT10200546 FINLAND P1001-AA CT10200545 NETHERLANDS P1001-AA CT10200539 GERMANY P1001-AA CT10200542 GERMANY P1001-AA CT10200540 NORWAY P1001-AA CT10200535 DIGITAL FRANCE P1001-AA CT10200533 ITALY P1001-AA CT10300553 ITALY P1001-AA CT10300577 ISRAEL P1001-AA CT10400582 ISRAEL P1013-AA CT05000476 BELGIUM P1001-AA CT10400584 BELGIUM P1001-AA CT10400589 BRUSSELS P1004-AA CT10100523 BRUSSELS P1008-AA CT10400557 BRUSSELS P1008-AA CT04900436 UK SPARES P1008-AA CT04900435 UK SPARES P1013-AA CT04900441 UK SPARES P1001-AA CT10300566 *************************************************************************** MCU's used in P1's, upgrades or part of spare sets but with location UNKNOWN. P1001-AA CT10100507 P1001-AA CT10100513 P1001-AA CT10400583 P1001-AA CT10500608 P1002-AA CT04900455 P1004-AA CT10600599 P1004-AA CT10100528 P1004-AA CT10200533 P1004-AA CT10400544 P1004-AA CT04900448 P1004-AA CT04900449 P1004-AA CT04900451 P1005-AA CT04900450 P1007-AA CT04900455 P1008-AA CT10500574 P1008-AA CT04900432 P1012-AA CT04900437 _ _ _ _ _ _ _ | FCO 9XXX-O002 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 10 OF 10 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ P1013-AA CT05000462 P1013-AA CT10500619 P1013-AA CT04900444 P1013-AA CT05000456 P1013-AA CT05000482 P1013-AA CT05000473 P1013-AA CT05000475 P1013-AA CT05000472 P1013-AA CT05000479 P1013-AA CT05000481 P1013-AA CT05000460 P1013-AA CT05000471 P1013-AA CT05000468 P1014-AA CT04900140 P1017-AA CT05000188 P1020-AA CT10200505 \^ 9XXX \\FCO_DOCS \\DALEY \\9XXX \\9000 \\APR \\1991