_ FCO KA86-R009, Missing Data/Data Integrity +-----------------------------------------------------------------------------+ | | | _ _ _ _ _ _ _ Level of Urgency Page_1_ | || | | | | | | | +--+ Of_9_ | ||d|i|g|i|t|a|l| FCO |R | | ||_|_|_|_|_|_|_| +--+ | |_____________________________________________________________________________| | | | FIELD CHANGE ORDER Number: KA86-R009 | |_____________________________________________________________________________| | Applicability: | | ALL VAX 8600 MCC Modules with a Revision level of K and lower. All VAX 8600 | | CD kits are affected by this FCO. This FCO implements ECO L0220-MR005 | | and MR006. Refer to Page 3, Applicability section for details. | |_____________________________________________________________________________| | Problem/Symptom: | | Various problems such as missing data and/or data integrity. | | Refer to Page 3, Technical Description section. | |_____________________________________________________________________________| | Quick Check: | | To verify that the L0220 module is at Rev.L1 or Rev.L2, check for the | | presence of wire from E60.13 to E97.13. | |_____________________________________________________________________________| | Compatibility/Prerequisite FCO: N/A | Est. Time to Install: | | | 2.0 hours | |___________________________________________________|_________________________| | Special Tools or Test Equipment: | : Velostat kit P/N 29-11762-00, ONLY if the VAX 86XX doesn't have wrist strap.| |_____________________________________________________________________________| | FCO Parts Information | |_____________________________________________________________________________| | Order by FCO Kit#: EQ-01430-01 | | Quantity: Part Number: Description/Revision Level: | | 1 00-L0220-00 MCC Module/Rev.L | | 1 FA-04716-01 FCO Document | | 1 FA-04716-02 Revised Print Package | |_____________________________________________________________________________| | EQ Kit Variation System/Option Applic: ALL VAX 8600 systems and CD kits | |_____________________________________________________________________________| | Approvals | |_____________________________________________________________________________| | CSSE Engineer | F.S. Product Safety | F.S. Logistics | | D.Rosen/T. Swett | Jerry Gannelli | Ed Duggan | |____________________|__________________________|_____________________________| | CSSE Manager | F.S. Microfiche Libraries| Affected Population: | | Barry Sullivan | | 2,565 | |____________________| EP-FSNVX-LB VAX |____________________________ | | ESD&P Micropub. | | Initial Kitting: | | Ray LeBlanc | VAXnotes | 2,565 | |____________________| STARS |____________________________ | | Revision: | | Hardcopy Publication: | | A | | 3,000 | |____________________| |_____________________________| | FCO Release Date | | Parts Availability: | | August 86 | | November 1986 | +-----------------------------------------------------------------------------+ _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 2 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ FCO KA86-R009 L0220/MCC Module FCO MATERIAL RETURNS Implementation of this FCO is totally dependent upon the recycling of the replaced modules. Therefore, all replaced modules are to be RETURNED IMMEDIATELY to S/R126 (for US areas) or Nijmegen (for Europe). US & GIA AREAS: US Area must return replaced modules within two (2) working days. GIA Area has seven (7) working days to return replaced modules. Return of modules will be done via expedited transportation (i.e., Priority/Overnite Express), fastest transport method. Returned modules must be marked, "FCO KA86-R009 RETURNS". These modules will be reworked and stocked in S/R 17. In order to supply the areas with a flow of materials, it is necessary to implement a quick turn-around. EUROPE AREAS: Europe must return all replaced modules IMMEDIATELY to the applicable local stockroom, within five (5) working days. Use expedited transportation for quick delivery. Returned modules must be marked, "FCO KA86-R009 RETURNS". _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 3 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ FCO KA86-R009 L0220/MCC Module FCO APPLICABILITY: Continued from Page 1 ECO L0220-MR005 was retrofitted at Franklin Manufacturing (Stage 2) on 1 AUG 86, and 21 MAR 86, for Galway Manufacturing. ECO L0220-MR006 was retrofitted at Franklin Manufacturing (Stage 2) on 1 AUG 86, and shipped from Galway Manufacturing on 4 JULY 86. *********************************************** * NOTE * * ECO L0220-MR005 is for ETCH Revision K1. * * ECO L0220-MR006 is for ETCH Revision L1. * *********************************************** OBJECTIVE: This FCO is being implemented to resolve various data integrity problems. Technical Description: Continued from Page 1 SYMPTOM: Various problems such as missing data and/or data integrity. PROBLEM: There exists the possibility that a DMA transfer to memory, will be turned into a read command for a BYTE, WORD, LONGWORD, or QUADWORD. This means that if a device is in the process of writing a block of data to memory, and this problem manifests itself, a BYTE, WORD, LONGWORD, or QUADWORD of the memory buffer will not be written and will contain the original contents. There will be NO ERROR indications to detect the corrupted data, and the only symptom that something went wrong will depend on what got corrupted and how. _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 4 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ FCO# KA86-R009 L0220/MCC Module FCO This problem was first seen under VMS, with the system crashing. It has since been demonstrated with diagnostics by simultaneously running the DR11W UETP test and EVXCI. The DR11W will get data errors at the rate of one every few minutes. The nature of the problem is such that there will be NO SET "footprint" for the error. It can manifest itself in anyway, at anytime with NO ERROR being detected by the hardware. FIX: Install the new Revision L, L0220 module. _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 5 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ FCO KA86-R009 INSTALLATION PROCEDURES for L0220/MCC Module 1. As a precaution, especially for Per Call customers, diagnostics should be run on the CPU Kernel and I/O Devices, prior to installation of this FCO, to verify integrity of the system. Reference; Diagnostic Testing procedures (under Step 26), of this FCO. 2. Power OFF the VAX 8600, by turning the SCP (System Control Panel), Terminal Control Switch to the OFF (0) position. 3. Open the front panel door, of the CPU cabinet and Set the Main Circuit Breaker (CB1), of the 876-A, to the OFF (0) position. *************************************************************** * CAUTION * * The VAX 8600 is extremely static sensitive and any one * * performing this FCO MUST comply with the following Static * * Control procedures. Static is a field, and modules can * * be destroyed by this field WITHOUT coming into contact * * with the source of static charge (i.e., non-conductive * * or conductive material that is not at ground potential). * *************************************************************** 4. Put the wrist strap (that is supplied with the VAX 8600) on either wrist. *************************************************************** * NOTE * * If the VAX 8600 DOES NOT have a wrist strap, USE the wrist * * strap and the ground cord that is supplied with the * * Velostat kit (P/N 29-11762-00). * * * *************************************************************** 5. Locate the ground cord (top left corner of the CPU cabinet) and attach to the wrist strap. 6. Snap the second ground cord to the ESD protective module container. 7. Open the ESD protective module container. **************************************************************** * NOTE * * If the module is NOT in the ESD protective module container,* * RETURN to sender. * * * **************************************************************** 8. Open the module door. _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 6 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ 9. Remove the old L0220 module and place it on the empty side of the ESD protective module container. 10. Remove the new L0220 module (Revision L) from the ESD protective module container and install. 11. Close the module door. 12. Place the old revision module in the ESD protective module container. 13. Close the ESD protective module container. 14. Disconnect the ground cord from the container. 15. Continue to wear the wrist strap until ALL steps in this FCO have been completed. 16. Open the rear CPU doors. 17. Remove the right-hand plastic backplane shield (viewed from the rear). 18. Up-Date the SID register as follows: ************************************** * NOTE * * Jumper IN = 0 and Jumper OUT = 1 * * * ************************************** 19. Insert the Revision jumpers from J09 pins 17 thru 32, of the CPU backplane. 20. For Revision K (VAX 8600 systems), remove jumpers from pin 25 to pin 26 and from pin 31 to pin 32. ******************************************************************** * NOTE * * Use the following table to determine the proper * * SID Revision level your system should have: * * * * VAX 8600 VAX 8650 * * FCOs Installed: SID Revision: SID Revision: * * FCO KA86-I007 J C * * FCO KA86-R009, ONLY Zero Out Does NOT Apply * * FCO KA86-I007 and KA86-R009 K Does NOT Apply * * * * FCO KA86-I007 pertains to the L0207/ICA Revision J and the * * L0214/ICB Revision H modules installed in VAX 86XX systems. * ******************************************************************** _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 7 OF 9 |_|_|_|_|_|_|_| | | __________________________________|______________________________________ 21. Verify that the SID register is correct by executing the console command 'SHOW VERSION'. >>>Show Version Hardware Rev. Level 9 (hex); for VAX 8600, Rev. K systems 22. Replace the plastic backplane shield. 23. Close rear CPU doors. 24. Set the Main Circuit Breaker (CB1), of the 876-A, to the ON (1) position. 25. Power UP the VAX 8600, by turning the SCP Terminal Control Switch to the LOCAL position. 26. Execute diagnostic testing, using the following instructions: DIAGNOSTIC TESTING PROCEDURES 1. Execute TSTCPU.COM file. This will test the complete CPU and will take about 45 minutes. >>>@TSTCPU 2. Execute MACRO diagnostics. A. Load the Diagnostic Supervisor and set up the devices. >>>@EDSAA DS> ATT KA86 HUB KA0 Y Y 0 1 DS> SEL KA0 B. Run CPU MACRO diagnostics. DS> R diagnostic_name Diagnostics to be run are: EVKAB EVKAC EVKAD EVKAE EVKAM 27. Re-boot operating system. _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 8 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ 28. For a VMS operating system; run one ERROR Free pass of the UETP System Exerciser. 29. For ULTRIX operating systems, run one ERROR Free pass of the SYSTEM EXERCISERS (applicable to your system) found in the /usr/field directory. The system exercisers are: cmx(8) tests terminal communications system dskx(8) tests disk drives fsx(8) tests the file systems lpx(8) tests the line printers memx(8) tests the memory mtx(8) tests the magnetic tape drives ******************************************************************* * NOTE * * Use online help (-h) for more information. Example: dskx -h * * * ******************************************************************* 30. Have Customer verify that the system is operational. 31. Enter the change in the Site Management Guide (i.e. up-date the revision chart, note actions taken). 32. Fill out a LARS report (see sample at the end of this document). 33. Ensure that the older revision module is IMMEDIATELY returned to S/R126 (for US returns) and JGO (Nijmegen for Europe returns), in the module container provided. 34. Write the words; "FCO KA86-R009 RETURN", on the container label, to indicate that the module is being returned, due to an FCO installation. _ _ _ _ _ _ _ | FCO KA86-R009 | | | | | | | | | |d|i|g|i|t|a|l| | PAGE 9 OF 9 |_|_|_|_|_|_|_| | | _______________________________|_________________________________________ LARS Activity DEC Type Action FCO # Material Option of Taken Comments Used Call ***************************************************************************** For Contract and Warranty Customers U.S. and G.I.A W Option # M D FCO # EQ Kit # KA86 KA86-R009 EQ-01430-01 ***************************************************************************** For Per Call Customers U.S. and G.I.A F Option # M D FCO # EQ Kit # KA86 KA86-R009 EQ-01430-01 ***************************************************************************** For Contract and Warranty Customers Europe. Y Option # M I FCO # EQ Kit # KA86 KA86-R009 EQ-01430-01 ***************************************************************************** For Per Call Customers Europe. F Option # M I FCO # EQ Kit # KA86 KA86-R009 EQ-01430-01 ***************************************************************************** \^ KA86 \\KA86 \\SWETT \\1986 \\AUG \\FCO_DOCS